Jobs at EchoStar

Provides certification and recertification training across production, warehouse, returns, and other operational stations. Tracks training hours, identifies learning needs, supports forecasts, develops teaching aids, evaluates trainee progress, and communicates operational training issues. Collaborates on process reviews, projects, product rollouts, and continuous improvement while guiding other trainers and adapting to site shift requirements.

Lead CFO organization strategic projects end-to-end, translate business needs into technical requirements, design process flows, oversee TQA and UAT, partner with ERP, data warehouse and AI teams, and accelerate Intelligent Automation adoption to deliver scalable financial systems and tooling.

Leads RF and wireless architecture, research, simulation, integration, testing, validation, and performance optimization for satellite, DBS, outdoor unit, and next-generation wireless platforms. Develops technical roadmaps, specifications, and engineering standards; evaluates design tradeoffs and mitigates integration risks. Uses RF simulation tools and laboratory instrumentation to validate systems, coordinates cross-functional engineering activities, supports regulatory compliance, and presents technical recommendations to executive stakeholders.

Designs and manages enterprise learning programs for customer service agents and leaders. Responsibilities include needs analysis, adult-learning application, CBT and interactive module development, AI-assisted content creation, light video production, technical writing, LMS administration, and end-to-end instructional project management. The role partners with subject matter experts to create training that improves employee performance and customer satisfaction.

Develops consolidated three-statement forecasts and long-term financial plans, analyzes working capital and operational drivers, and identifies margin and revenue opportunities. The role presents forecast updates and performance analyses to finance leadership, the CFO, and Board; performs financial modeling, valuation, and M&A transaction analysis; and applies AI-driven forecasting tools to improve reporting and variance analysis.

Provides legal support for commercial transactions involving hardware procurement, software and technology agreements, manufacturing, services, and strategic partnerships. Drafts, reviews, and negotiates contracts; advises stakeholders on legal, privacy, intellectual property, regulatory, product, vendor, and contractual issues; mitigates transaction risks; and improves scalable contracting processes with the Enterprise Supply Chain team.

The Legal Operations Program Manager administers legal technology platforms, organizes legal records, manages AI employment-compliance reviews, tracks compliance metrics, coordinates legal vendors, and implements workflow and knowledge-governance improvements. The role partners with HR and IT on system initiatives, supports AI adoption, and drives operational efficiency across the Legal Department.

Lead large, complex cross-functional programs from vision to delivery. Develop strategic roadmaps, governance, risk mitigation, resource allocation, and QA standards. Drive process improvement and AI-enabled project automation, manage stakeholder communications, and mentor project management talent to ensure alignment with corporate objectives and KPIs.

Leads HR people program and project management, including strategic planning, governance, resource alignment, portfolio timelines, budgets, risk mitigation, executive reporting, stakeholder engagement, and change adoption. Oversees cross-functional HR initiatives, establishes standardized project processes, evaluates completed programs, incorporates lessons learned, and prioritizes evolving executive projects. The role requires strong influence, conflict resolution, communication, workflow design, analytics, and enterprise change management expertise.

Drives cross-functional solutions across retail wireless operations and external partner networks. Analyzes complex operational challenges, translates technical network functionality into business strategy, supports large-scale projects, and develops operational enhancements aligned with customer experience and financial goals. The role collaborates with executive leadership, technology and engineering teams, and external network partners while improving reporting, communication, workflow efficiency, and operational transparency.

Handle high-volume inbound retention calls, de-escalate customer concerns, identify needs, present tailored offers, and close account-saving sales. The role requires active listening, persuasion, emotional intelligence, resilience, schedule flexibility, and a strong motivation to earn uncapped commissions. No prior call center experience is required because paid training is provided. This is a full-time, on-site position with opportunities for rapid performance-based promotion.

Sell Starlink, TV, internet, and wireless products to 100% inbound callers through consultative selling. Identify customer needs, handle objections, communicate product value, track performance metrics, and build trust. The role offers paid training, a $20.50 hourly base, uncapped commissions, and potential advancement to senior account executive. This is a full-time, on-site position that may include evening, weekend, and holiday shifts.

Leads and manages a team of 8–10 field service technicians, overseeing training, coaching, quality, safety, customer satisfaction, performance improvement, fleet maintenance, and escalated customer or employee issues. The role includes on-site inspections, hands-on technician support, flexible hours, weekend work, physical activity, ladder climbing, and safe motor vehicle operation.

Handle 100% inbound retention calls, de-escalate customer concerns, identify needs, present tailored offers, and close account-saving sales. The role requires active listening, persuasion, emotional intelligence, resilience, reliability, and comfort with high call volumes and flexible full-time schedules. No prior experience is required, as training is provided. Compensation includes a $20.50 hourly base, uncapped commissions, and opportunities for rapid promotion.

Handle 100% inbound customer calls, identify connectivity needs, and sell TV, internet, and wireless products. The representative uses consultative selling, top-down sales techniques, objection handling, and transparent communication to achieve sales and performance targets. Responsibilities include tracking daily metrics, refining sales approaches, and maintaining resilience through challenging calls. The role provides paid training, uncapped commissions, and opportunities for rapid promotion.

Maintains and optimizes HVAC and environmental control systems supporting 24/7 data center and building operations. Responsibilities include diagnosing equipment, adjusting control programs, inspecting facility systems, managing mechanical contractors, completing preventive maintenance, responding to emergencies, and performing general facilities tasks such as plumbing and snow removal. The technician uses energy management and building automation systems, including AI-driven insights, to improve reliability and efficiency.

Handle back-to-back customer service and technical support calls, troubleshoot billing, programming, and technical issues, and promote additional products and services. Representatives assist diverse customers in English and Spanish while working full-time onsite. The role includes paid training, requires flexible evening, weekend, and holiday availability, and emphasizes customer service, problem solving, dependability, resilience, multitasking, and maintaining engagement throughout shifts.

Designs and leads development of scalable enterprise software, distributed systems, microservices, APIs, backend services, batch-processing systems, and data workflows. Provides technical leadership in architecture, integration, cloud development, security, performance, testing, deployment, and modernization. Collaborates with stakeholders and DevOps teams, participates in code reviews, supports production environments, troubleshoots issues, improves reliability, and mentors engineers across distributed teams.

Provide mid-level regulatory and transactional legal support: prepare and manage legal/regulatory documents, file licensing applications, organize records, assist closings, coordinate with business teams, and use AI and project management tools to streamline workflows.

Develops proactive customer-care content for Boost Mobile and DISH across Reddit, Facebook, and X. The role analyzes social listening, search, web, call, chat, and AI-query data to identify customer pain points and prioritize content. Responsibilities include creating written guides, graphics, and captioned videos; building Reddit content architecture; improving search and AI discovery; partnering with product, web, and analytics teams; and using generative AI tools while maintaining accuracy and brand alignment.