EchoStar
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Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Lead Engineer responsible for design, integration, configuration, testing, deployment and support of the Matrixx Online Charging System for 5G. Drive technical projects, mentor engineers, collaborate with stakeholders, validate and load price plans, monitor systems, resolve production issues, and implement end-to-end mediation and billing flows.
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Provide bilingual (English/Spanish) phone-based customer service and technical troubleshooting for DISH TV customers, promote products, handle back-to-back calls, complete pre-employment screening, work scheduled shifts (including evenings/weekends), and work from a dedicated home office meeting specified hardware and internet requirements. Company provides PC and monitors; employee must supply required accessories and high-speed wired internet.
Aerospace • Cloud • Digital Media • Information Technology • Mobile • News + Entertainment • Generative AI
Lead development of enterprise Amazon Connect contact flows, serverless Java/Python backend microservices, and React-based agent workspaces. Integrate third-party APIs, implement RESTful APIs and AWS services, deploy LLM-based agent assistance via Bedrock and RAG, and drive observability and CI for the contact center platform.
