Lead Data Manager

Posted Yesterday
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Hiring Remotely in Costa Rica
Remote
Senior level
Healthtech • Software
The Role
Lead and mentor Clinical Data Management staff to ensure inspection-ready, high-quality data delivery for clinical studies. Oversee hiring, training, KPI tracking, edit check setup, DMPs, data transfers, quality events, SOPs, and cross-functional sponsor communications to maintain on-time, compliant study data operations.
Summary Generated by Built In

At Clario, a part of Thermo Fisher Scientific, we develop regulated technology that helps unlock better evidence and improve patient outcomes worldwide. Our data management teams play a critical role in ensuring high‑quality, compliant data delivery that supports Sponsors, clinical research, and regulatory success.

As a Lead Data Manager, you will ensure the delivery of high‑quality data to Sponsors while taking an active leadership role in developing and mentoring Clinical Data Management (CDM) staff. This role provides operational oversight, quality leadership, and cross‑functional collaboration to ensure data management activities are executed effectively across the lifecycle of clinical studies.

What We Offer

  • Competitive compensation

  • Comprehensive health, dental, and vision coverage

  • Retirement savings plan with company contribution

  • Paid time off and company holidays

What You’ll Be Doing

  • Lead hiring, onboarding, training, and performance evaluation of Clinical Data Management team members

  • Mentor and develop employees to support career growth and succession planning

  • Organize and deliver training on new systems, equipment, processes, and study requirements

  • Ensure team data management files and documentation are current, complete, and inspection‑ready

  • Support routine status meetings with Sponsors/CROs and internal stakeholders

  • Monitor productivity and quality across the CDM team

  • Develop and track key performance indicators (KPIs), including quality metrics, productivity, data delivery, and query performance

  • Conduct routine performance and quality reviews with managers, supervisors, and staff

  • Support team members in edit check setup and appropriate actioning of edit check output

  • Lead resolution of Quality Events related to study‑specific data management activities

  • Serve as the primary internal and Sponsor contact for Data Management‑related questions, issues, and concerns

  • Define and maintain Data Management Plans (DMPs) in collaboration with Sponsors, Project Management, and Account Management

  • Support development, review, and finalization of data transfer requirements in partnership with Sponsors and Clinical Data Programming teams

  • Participate in review and approval of Data Management‑owned study setup modules to ensure quality and compliance

  • Ensure high customer satisfaction through on‑time delivery, clear communication, and consistent service excellence

  • Assist in preparation of monthly reporting and provide data management metrics as required

  • Develop, review, and update Standard Operating Procedures (SOPs), Standard Work Instructions (SWIs), job descriptions, and departmental training materials

  • Partner with Business Development and Quality Assurance to support internal and external client meetings and audits

  • Maintain clear communication with Sponsors and internal teams regarding study status, timelines, and risks

  • Contribute to continuous process improvement initiatives, including workflow optimization and documentation

What We Look For

  • Bachelor’s degree in Life Sciences or a related field preferred

  • 5+ years of data management experience

  • Prior leadership or people management experience preferred

  • Proficiency with Microsoft Office applications

  • Strong organizational, interpersonal, time‑management, and problem‑solving skills

  • Ability to manage multiple priorities in a dynamic environment

  • High attention to detail and commitment to quality

  • Exposure to or experience with SAS and/or SQL preferred

  • Excellent written and verbal communication skills in English

  • Ability to collaborate effectively across cross‑functional and client‑facing teams

At Clario, a part of Thermo Fisher Scientific, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, supporting innovative technology, or collaborating with global teams, your work helps bring life‑changing therapies to patients faster.

Clario is an equal opportunity employer. Clario evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.

Skills Required

  • 5+ years of data management experience
  • Bachelor's degree in Life Sciences or related field
  • Prior leadership or people management experience
  • Proficiency with Microsoft Office applications
  • Exposure to or experience with SAS and/or SQL
  • Excellent written and verbal communication skills in English
  • Strong organizational, interpersonal, time-management, and problem-solving skills
  • Ability to manage multiple priorities in a dynamic environment
  • High attention to detail and commitment to quality
  • Ability to collaborate effectively across cross-functional and client-facing teams

Clario Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clario and has not been reviewed or approved by Clario.

  • Leave & Time Off Breadth Time off is described as generous, including flexible PTO for some roles and up to 26–31 PTO days for eligible staff. The calendar includes 15 paid company holidays and a Winter Break.
  • Healthcare Strength Healthcare offerings include multiple medical plan options via Highmark with coordinated care navigation, plus dental and vision through established carriers. Employer HSA contributions and mental-health support broaden the package.
  • Inclusive Benefits Coverage Coverage highlights include domestic-partner eligibility, transgender-inclusive care, and HIV prevention/treatment. These inclusive elements are presented alongside broader inclusion commitments.

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The Company
HQ: Philadelphia, NJ
6,733 Employees
Year Founded: 1972

What We Do

-- Clario has been named a Top Workplace by Energage for the 2022 Top Workplaces USA national awards. -- Clario generates the richest clinical evidence by fusing our deep scientific expertise and global scale into the broadest endpoint technology platform. By doing this, we empower our partners to transform lives. With almost 50 years of experience, 19,000 clinical trials, and 870 regulatory approvals, Clario has mastered the ability to generate rich evidence across a Trial Anywhere™ portfolio: decentralized (DCT), hybrid and site-based clinical trials. With 30 facilities in nine countries across North America, Europe, and Asia Pacific, Clario delivers the power of certainty. Partners ————— Clario brings the best of ERT and Bioclinica together to work alongside our partners to solve some of their biggest questions on topics such as: - eCOA vs. paper - Decentralized Clinical Trial (DCT) - Rescue a clinical trial - Broad endpoint technology: cardiac safety, imaging, respiratory And many more. People ———— We are so honoured to be named a 2022 Top Workplace by Energage. One of our leading values at Clario is People First Always. We help individuals build meaningful careers at Clario as they serve to help transform patients lives. Join us on this journey and check out our careers page: https://clario.com/careers/

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