The Role
Serves as strategic partner to the Chief Business Officer by driving business planning, cross-functional initiatives, performance management, executive decision support, and operational excellence. Responsibilities include translating strategy into execution plans, tracking metrics, preparing dashboards, identifying risks, leading strategic projects, conducting market analysis, and coordinating Product, Engineering, Operations, Finance, and Growth teams.
Summary Generated by Built In
Fynd is a frontier technology company. We started at the intersection of technology and retail because that is where technology was the least available. Over the years, we became one of India’s largest retail technology platforms. But retail was the entry point, not the boundary.
Today, Fynd builds intelligent software that runs business operations. Not tools that help people work faster, but systems that absorb entire functions: manufacturing, marketing, logistics, commerce, quality control. We sit inside our customers’ businesses, harvest deep domain context, and build AI systems that operate autonomously. We are expanding from retail into manufacturing, generative media, physical AI, and healthcare.
About the Role
The Chief of Staff to the Chief Business Officer serves as a strategic partner, enabling the CBO to operate effectively by driving strategic initiatives, business planning, operational excellence, cross-functional collaboration, and executive decision support. This role acts as the central coordinator for business priorities, ensuring timely execution of key initiatives while improving organizational effectiveness.
What will you do at Fynd?
Strategic Planning & Business Execution
- Partner with the CBO to define annual, quarterly, and monthly business priorities.
- Translate strategic goals into actionable execution plans with clear ownership and milestones.
- Drive cross-functional programs that are critical to business growth and operational excellence.
- Identify risks, bottlenecks, and opportunities, and proactively recommend solutions.
- Support the CBO in executive decision-making through data and structured analysis.
Business Performance Management
- Analyze business performance, revenue trends, productivity, and operational metrics.
- Track key business metrics and ensure accountability across functions.
- Prepare executive dashboards, performance reports, and data-driven recommendations.
Cross-functional Leadership
- Collaborate with Product, Engineering, Operations, Finance, and Growth teams to ensure alignment on strategic initiatives.
- Act as a central point of coordination for high-priority cross-functional programs.
- Resolve interdepartmental issues and ensure smooth execution of critical projects.
Strategic Projects
- Lead new business initiatives, GTM programs, operational transformations, and market expansion opportunities.
- Conduct market research, competitive benchmarking, and business analysis to support strategic decisions.
Required Qualifications
- 10+ years of experience in management consulting, business strategy, business operations, PMO, or executive office roles within high-growth technology companies.
- Experience in Commerce, Retail, Marketplace, SaaS, or Consumer Technology businesses.
- Bachelor's degree in Engineering from a top-tier college, or an MBA from a top-tier business school is preferred.
- Strong analytical and structured problem-solving skills.
- Experience managing complex cross-functional programs.
- Exceptional stakeholder management and communication abilities.
- Ability to work with ambiguity and operate independently.
- Strong financial acumen and comfort with data-driven decision-making.
- Exposure to business planning, P&L management, or growth strategy.
What do we offer?
Growth
At Fynd, growth is limitless. We nurture a culture that encourages innovation, embraces challenges, and supports continuous learning. As we expand into new product lines and global markets, we’re seeking talented individuals eager to grow with us.
We believe in empowering our people to take ownership, lead with confidence, and shape their careers.
Learning Wallet: Enrol in external courses or certifications to upskill—we’ll reimburse the costs to support your development.
Culture
We believe in building strong teams and lasting connections.
Regular community engagement and team-building activities
Biannual events to celebrate achievements, foster collaboration, and strengthen our workplace culture
Wellness
Your well-being is our priority. Comprehensive Mediclaim policy for you, your spouse, children, and parents
Work Environment
We thrive on collaboration and creativity. Our teams work from the office five days a week to encourage open communication, teamwork, and innovation.
Join us to be part of a dynamic environment where your ideas make an impact!
Skills Required
- 10+ years of experience in management consulting, business strategy, business operations, PMO, or executive office roles within high-growth technology companies
- Experience in commerce, retail, marketplace, SaaS, or consumer technology businesses
- Bachelor's degree in Engineering from a top-tier college or an MBA from a top-tier business school
- Strong analytical and structured problem-solving skills
- Experience managing complex cross-functional programs
- Exceptional stakeholder management and communication abilities
- Ability to work with ambiguity and operate independently
- Strong financial acumen and comfort with data-driven decision-making
- Exposure to business planning, P&L management, or growth strategy
Am I A Good Fit?
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The Company
What We Do
Fynd is India's largest omnichannel ecosystem and multi-platform tech company. Headquartered in Mumbai and founded by Farooq Adam, Harsh Shah, and Sreeraman MG in 2012. We have modernized retail strategies for more than 1000 brands & created a rich suite of tech products. Rooted in technology & innovation, we have products in applied machine learning, big data, gaming+crypto, image editing, and learning space. Our constant innovation and expertise in technology has been noticed worldwide. Fynd made it to Fast Company's list of Top 10 most innovative Asia-Pacific companies of 2022. We are a fast growing team of 1000+ fun, skilled and ambitious people. We explore the unexplored, innovate unafraid, and have the time of our life while we do. Be a part of the new. Join us. For more information about our products, visit us at www.omnifynd.com
