Lead Cloud Engineer (RapidScale)

At RapidScale , exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises alike simplify IT and unleash innovation. With a broad portfolio spanning AWS, Azure and Google to a full set of Private Cloud and Cybersecurity solutions, RapidScale helps companies turn technology into their biggest competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.
The Lead Cloud Engineer will be responsible for maintaining the overall health of RapidScale managed cloud services within the Architecture team. The position will be a key factor in supporting development, growth, and stability of RapidScale's domestic and international data centers, specializing in advanced troubleshooting, documentation, and management of core Storage, Compute and Virtualization platforms.
Primary Responsibilities and Accountabilities :

• Maintain and help develop multiple cloud environments within RapidScale's infrastructure (Compute, Storage, Virtual Network, Hypervisor, Backups, DR, and Monitoring).
• Facilitate resolution of trouble tickets escalated to the Architecture team when necessary.
• Execute initiatives to reduce failures, defects, and improve overall performance.
• Document procedures, and processes for use by other cloud operators.
• Provide support for other Engineers and Architects on the team.
• Works closely with Architects, Security and Compliance to patch, address and mitigate vulnerabilities, and compliance requirements.
• Implement Architecture designs and updates.
• Ensure proper monitoring and alerting configuration of infrastructure components.

Minimum:

• Bachelor's degree in a related discipline and 6 years' experience in a related field.
  • The right candidate could also have a different combination, such as a master's degree and 4 years' experience; or 10 years' experience in a related field
• A proven level of expertise & competence with Infrastructure implementation, operations, monitoring & design
• Ability to demonstrate a high level of competency with managing technical projects in a high-paced, dynamic environment
• Willingness to work night or weekends as needed and on a 24x7 on-call rotation schedule
• Travel up to 15%
• Apply attained experiences and knowledge in solving problems that are complex in scope, requiring in-depth evaluation as well as the ability to identify problems in advance, and propose solutions

Preferred:

• VMware vSphere (ESXi, vCenter), other
• Linux OS Management Ubuntu/Red Hat
• Storage Protocols (FC, iSCSI, NFS)
• Storage Systems (vSAN, NetApp, Pure Storage)
• Cisco UCS
• Scripting & Automation (PowerShell/PowerCLI, Ansible, REST)
• Basic to Intermediate networking (VLAN, LACP, etc)
• Experience with Monitoring Systems and alerting configuration
• Backup and DR products like VEEAM and Zerto

USD 117,300.00 - 195,500.00 per year
Compensation:
Compensation includes a base salary of $117,300.00 - $195,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Benefits:
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, parental leave, and COVID-19 vaccination leave.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
About Cox Communications
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About Cox
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Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
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