Lead Casino Supervisor

Reposted 3 Days Ago
Be an Early Applicant
St. Charles, MO, USA
In-Office
Mid level
Gaming
Boyd operates 28 gaming entertainment properties in NV, IL, IN, IA, KS, LA, MS, MO, OH, & PA.
The Role
Responsible for overseeing Slots and Table Games, ensuring compliance with company policies and regulations, training team members, and maintaining guest service standards.
Summary Generated by Built In
Company Description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Job Description

  • Adhere to guest service requirement listed above. 

  • This position has oversight of both the Slots and Table Games department.

  • Adhere to, interpret, support, and explain established company policies and procedures as well as applicable local, state, federal and other regulatory procedures.

  • Maintain a positive attitude at all times, supporting the policies of Senior Management of the casino as well as Senior Management of Ameristar Casino Resort – St. Charles.

  • This is a non-uniformed position, which requires the team member be in compliance with non-uniformed appearance standards while on duty.

  • Must maintain the strictest confidence pertaining to any and all confidential and proprietary information disclosed by an Ameristar entity or by a guest of Ameristar Casinos.

  • Address team member questions and concerns; conduct internal investigations as needed.

  • Assist the Talent Team with interviews and make recommendations on those to hire.

  • Train and develop dealers to ensure highest level of performance.

  • Sound knowledge of slots and casino games.

  • Knowledgeable of applicable federal, state, and local regulations.

  • Fully Competent in Microsoft Office

  • Strong problem solving, mediation, coaching, and consulting skills.

  • Excellent verbal and written communications skills.

  • Excellent interpersonal skills.

  • Must have excellent business communication skills and strong time management skills.

  • Ability to effectively work independently or as part of a team.

  • Must be able to work flexible hours including evenings, weekends, and holidays.

  • Must be able to stand a minimum of eight (8) hours 

  • Sound knowledge of slots and casino games.

  • Knowledgeable of applicable federal, state, and local regulations.

  • Fully Competent in Microsoft Office

  • Strong problem solving, mediation, coaching, and consulting skills.

  • Excellent verbal and written communications skills.

  • Excellent interpersonal skills.

  • Must have excellent business communication skills and strong time management skills.

  • Ability to effectively work independently or as part of a team.

  • Must be able to work flexible hours including evenings, weekends, and holidays.

  • Must be able to stand a minimum of eight (8) hours.

  • Possession of, and ability to obtain and maintain a valid drivers and gaming license within assigned state of employment and other jurisdiction.

  • Ability to follow all policies, procedures, and regulations including but not limited to attendance, appearance, safety, and security policies.  

  • Excellent verbal communication required with sound knowledge of assigned game(s).

  • Must be able to work flexible hours including evenings, weekends, and holidays. 

  • Must successfully pass background check.

  • Must successfully pass an alcohol and drug screening.

  • Must be at least 21 years of age.

Additional Information

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Skills Required

  • Sound knowledge of slots and casino games
  • Knowledgeable of applicable federal, state, and local regulations
  • Fully Competent in Microsoft Office
  • Strong problem solving, mediation, coaching, and consulting skills
  • Excellent verbal and written communications skills
  • Excellent interpersonal skills
  • Must be at least 21 years of age
  • Possession of, and ability to obtain and maintain a valid drivers and gaming license
  • Must successfully pass background check
  • Must successfully pass an alcohol and drug screening
  • Ability to effectively work independently or as a part of a team
  • Must be able to work flexible hours including evenings, weekends, and holidays
  • Must be able to stand for a minimum of eight hours

Boyd Gaming Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Boyd Gaming Corporation and has not been reviewed or approved by Boyd Gaming Corporation.

  • Leave & Time Off Breadth Paid time off plus a dedicated Volunteer PTO program and paid holidays/vacation provide multiple avenues for time away and community engagement.
  • Flexible Benefits Multiple medical plan tiers (e.g., Bronze/Bronze Plus/Silver/Gold/PPO), dental/vision, HSAs/FSAs, and voluntary protections offer meaningful choice, with core options available to team members averaging 30+ hours and tailored offerings for some part‑time roles.
  • Career-Linked Recognition & Rewards Tuition reimbursement, student‑loan repayment, and scholarships create clear education pathways tied to employment, adding long‑term value for those who meet tenure requirements.

Boyd Gaming Corporation Insights

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The Company
HQ: Las Vegas, NV
5,092 Employees
Year Founded: 1975

What We Do

Boyd Gaming Corporation is one of the nation’s leading casino entertainment companies, but we’re so much more than that! We're a billion-dollar, publicly-traded company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry. From our beginnings in the 1970s, we made a commitment to our guests, employees, and communities to create a culture and an operating style built around that of a family-owned business. Even as a public company operating in a highly competitive industry, the Boyd Style of hospitality continues to define us. We currently own and operate 28 gaming properties in ten states: Aliante, Cannery, Eastside Cannery, Gold Coast, The Orleans, Sam’s Town, Suncoast, California, Fremont and Main Street Station in Las Vegas; Jokers Wild in Henderson, NV; Blue Chip in Michigan City, IN and Belterra Casino Resort in Florence, IN; Par-A-Dice in East Peoria, IL; Diamond Jo Dubuque in Dubuque, IA and Diamond Jo Casino in Northwood, IA; Belterra Park in Cincinnati, OH; Kansas Star in Mulvane, KS; Ameristar Kansas City in Kansas City, MO and Ameristar St. Charles in St. Charles, MO; Valley Forge in King of Prussia, PA; Sam’s Town in Tunica, MS and IP Biloxi in Biloxi, MS; Amelia Belle in Amelia, LA, Treasure Chest in Kenner, LA, Delta Downs in Vinton, LA, Evangeline Downs in Opelousas, LA, and Sam’s Town in Shreveport, LA. Each is distinguished not only by the quality of its amenities but also by the exceptional customer service our guests have come to expect from a Boyd Gaming property.

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