Lead business Analyst

What to Expect?

• Lead and plan the definition, analysis, validation and maintenance of functional requirements for large size/complexity/system risk projects by working in close liaison with customers and other divisions and in line with evolving business requirements

• Validate proposed solutions to technical and/or business problems in relation to current and future business environment, reconciling business requirements with technical solutions.

• Provide highly technical or relevant business knowledge during all phases of the development and resolve unique and complex business problems, recognising technical constraints.

• Produce and maintain conceptual models ( data and functional) in accordance with the adopted methodology.

• Conduct presentations on system enhancements and/or alternatives. Approve and conduct training session on system solutions.

• Understand technological trends in own area of responsibility and apply this knowledge to bring solutions to the customers.

• Lead and plan the business process redesign and documentation as needed for new technology.

• Interface with application software development and other users as appropriate to explain solutions.

• May in line with established procedures, organise, co-ordinate and control the recurring output of one or several teams of specialists in the area. May be consulted on people- and department management issues. Assist less senior team members in resolving problems.

• May support business users on deployed/live systems.

What Will Make You Successful:

1. Takes Accountability for Delivering Results

Decides on and pursues the best course of action to deliver results following in-depth analyses of relevant issues and conflicting factors and after assessing foreseeable risks; follows through to ensure delivery and closure or escalates as needed.

2. Demonstrates Operational Excellence

Sets clear standards for quality of work; adheres to / encourages a continuous improvement mindset; implements procedures, standards and policies to ensure operational success in terms of security, availability, reliability and customer satisfaction

3. Expands knowledge

Translates creative ideas into plans or projects for the business; demonstrates a commitment to learn and develop self and others; takes accountability to ensure knowledge is retained and shared to advance organisation capability and gain business advantage.

4. Bus Understanding and Commercial Sense

Applies understanding of how different divisions contribute to meeting SWIFT's business objectives; understands market drivers of success and encourages changes to improve offerings while optimising commercial performance.

5. Builds and reinforces cust relationships

Builds and maintains effective working relationships with a range of customers; actively listens to and translates complex needs into appropriate solutions while remaining sensitive to the complexities of the business and SWIFT's commitment to integrity in all relationships; encourages others to demonstrate strong customer focus and responsiveness.

6. Leads with a team focus

Forms and mobilises teams; contributes to team effectiveness through people management or professional leadership; respects diversity and encourages others to do so; provides motivational opportunities and recognises differences in team member contributions; serves as a role model by living SWIFT values.

7. Communicates effectively

Communicates effectively across a wide range of practical or theoretical issues; modifies communication style to optimise understanding by others; clarifies applicable goals, objectives and business situations; acknowledges and respects other views.

8. Education

University degree in Computer Science, electronic engineering or equivalent. Post-graduate in Marketing / MBA or equivalent is an asset

9. Years of Experiences

Typically requires 6 to 10 years experience, preferably in similar roles and/or industries

10. Internal Systems / Commercial Solutions

What we offer

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

We are committed to an inclusive and accessible recruitment process. If you require a reasonable accommodation related to accessibility during your application or interview, please contact [email protected] or indicate this in your application.

Please note that this mailbox is not monitored for general recruitment enquiries and should only be used for accessibility or accommodation-related requests (for example related to vision, hearing or neurodiversity).

All requests are confidential and will not affect your candidacy.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.