The Role
Lead QA analyst for Salesforce Commerce Cloud e-commerce initiatives: define test strategies and plans, execute manual and viewport tests, track defects and quality metrics, collaborate with cross-functional teams, support sprint and go-live activities, and validate 3rd-party integrations and shipping configurations.
Summary Generated by Built In
Job Description:
Job Description
Key Responsibilities:
- QA activities across multiple eCommerce initiatives based on SFCC.
- Define and implement test strategies, test plans, and defect tracking processes
- Collaborate with cross-functional teams to understand business goals and translate them into quality benchmarks
- Review and optimize test cases to ensure maximum coverage and efficiency
- Hands-on Experience in Business Manager, Merchant Tool, Administrator, Storefront, and Tool concepts.
- Report and track quality metrics and ensure adherence to release timelines
- Actively participate in sprint activities, requirement walkthroughs, and go-live planning.
- Develop and execute test plans, test cases, and test scripts for Salesforce applications.
- Hands-on experience with Salesforce 3rd party integrations like CyberSource, Avalara Tax, Klarna, Apple Pay, PayPal, Narvar, UPS & USPS, Klarna, Social Logins, Kount, Power Reviews, Einstein.
- Hands-on experience with Shipping Methods/Configuration.
- Hands-on experience with different viewport executions.
Required Skills and Qualifications:
- 5+ years of experience in QA, with at least 2+ years in a QA role
- Proven experience testing Salesforce Commerce Cloud (SFCC) platforms
- Strong working knowledge of the SFCC Business Manager tool and configurations
- Deep understanding of the e-commerce domain, user journeys, and buying flows
- Experience working in Agile/Scrum environments
- Familiar with test management tools (JIRA, Confluence, qTest, TestRail, etc.)
- Strong analytical, leadership, and problem-solving skills
- Excellent stakeholder communication and reporting abilities
- Exposure to automation testing is a plus
Location:
DGS India - Bengaluru - Bhartiya City Block 1 (inactive)Brand:
MerkleTime Type:
Full timeContract Type:
PermanentSkills Required
- 5+ years of experience in QA, with at least 2+ years in a QA role
- Proven experience testing Salesforce Commerce Cloud (SFCC) platforms
- Strong working knowledge of the SFCC Business Manager tool and configurations
- Hands-on experience in Business Manager, Merchant Tool, Administrator, Storefront, and related tool concepts
- Hands-on experience with Salesforce 3rd party integrations (CyberSource, Avalara Tax, Klarna, Apple Pay, PayPal, Narvar, UPS, USPS, Social Logins, Kount, PowerReviews, Einstein)
- Hands-on experience with Shipping Methods/Configuration
- Hands-on experience with different viewport executions
- Deep understanding of the e-commerce domain, user journeys, and buying flows
- Experience working in Agile/Scrum environments
- Familiarity with test management tools (JIRA, Confluence, qTest, TestRail, etc.)
- Strong analytical, leadership, and problem-solving skills
- Excellent stakeholder communication and reporting abilities
- Exposure to automation testing
dentsu Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about dentsu and has not been reviewed or approved by dentsu.
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Parental & Family Support — Paid parental leave at full pay and caregiver supports (including backup care) are emphasized as standout elements. Feedback suggests family-oriented benefits are a strong part of the package.
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Leave & Time Off Breadth — Flexible or unlimited PTO, extensive paid holidays, and a year-end office closure are established components. Feedback suggests time-off policies are generous and add meaningful flexibility.
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Retirement Support — A large, established 401(k) plan with employer matching is clearly documented. Feedback suggests retirement benefits feel competitive and straightforward.
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