Salesforce Commerce Cloud QA

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Block 1, Koramangala, Bangalore, Karnataka, IND
In-Office
Senior level
AdTech • Marketing Tech • Software
The Role
Lead QA efforts for Salesforce Commerce Cloud eCommerce initiatives: define test strategies, create and execute test plans, track defects and quality metrics, collaborate with stakeholders, support sprint and go-live activities, and test SFCC integrations and storefront configurations.
Summary Generated by Built In

Job Description:

Job Description

Key Responsibilities:

  • QA activities across multiple eCommerce initiatives based on SFCC.
  • Define and implement test strategies, test plans, and defect tracking processes
  • Collaborate with cross-functional teams to understand business goals and translate them into quality benchmarks
  • Review and optimize test cases to ensure maximum coverage and efficiency
  • Hands-on Experience in Business Manager, Merchant Tool, Administrator, Storefront, and Tool concepts.
  • Report and track quality metrics and ensure adherence to release timelines
  • Actively participate in sprint activities, requirement walkthroughs, and go-live planning.
  • Develop and execute test plans, test cases, and test scripts for Salesforce applications.
  • Hands-on experience with Salesforce 3rd party integrations like CyberSource, Avalara Tax, Klarna, Apple Pay, PayPal, Narvar, UPS & USPS, Klarna, Social Logins, Kount, Power Reviews, Einstein.
  • Hands-on experience with Shipping Methods/Configuration.
  • Hands-on experience with different viewport executions. 

Required Skills and Qualifications:

  • 5+ years of experience in QA, with at least 2+ years in a QA role
  • Proven experience testing Salesforce Commerce Cloud (SFCC) platforms
  • Strong working knowledge of the SFCC Business Manager tool and configurations
  • Deep understanding of the e-commerce domain, user journeys, and buying flows
  • Experience working in Agile/Scrum environments
  • Familiar with test management tools (JIRA, Confluence, qTest, TestRail, etc.)
  • Strong analytical, leadership, and problem-solving skills
  • Excellent stakeholder communication and reporting abilities
  • Exposure to automation testing is a plus

Location:

DGS India - Bengaluru - Bhartiya City Block 1 (inactive)

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

Skills Required

  • 5+ years of experience in QA
  • Proven experience testing Salesforce Commerce Cloud (SFCC) platforms
  • Strong working knowledge of the SFCC Business Manager tool and configurations
  • Hands-on experience with Merchant Tool, Administrator, and Storefront concepts
  • Hands-on experience with Salesforce 3rd party integrations (CyberSource, Avalara, Klarna, Apple Pay, PayPal, Narvar, UPS, USPS, Social Logins, Kount, PowerReviews, Einstein)
  • Hands-on experience with shipping methods/configuration and different viewport executions
  • Experience working in Agile/Scrum environments
  • Familiarity with test management tools (JIRA, Confluence, qTest, TestRail, etc.)
  • Strong analytical, leadership, problem-solving, stakeholder communication and reporting skills
  • Exposure to automation testing

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