When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.
Job TitleLC/LCMS Operations Product Manager (Woodbridge, ON)Location(s)Woodbridge
Job Description
The Operations Product Manager evaluates business opportunities to define and optimize the product portfolio through analysis and understanding of targeted markets, market trends, new technology, customer business issues and the competitive environment. Applies broad knowledge of company product capabilities and service offerings with in-depth analysis of market position to create and expand the portfolio of products and solution alternatives. Works closely with product development to create products and validates early product definitions with customers. Uses technical expertise and extensive industry experience to formulate product strategies and identify new product opportunities. Responsible for developing project plans designed to address customer needs and/or expand market share.
Location: Hybrid remote in Woodbridge, ON with 3 days on site and 2 days working remote.
Responsibilities:
Quality & Supply Chain Support
- Process overhaul, to drive lower Warranty Spend% of Revenue, and lower DOA% (Dead-on-Arrival), by collaborating seamlessly with R&D, Service, Manufacturing and Product team.
- Serve as the first point of triage for field quality escalations and supply chain issues — gathering information, routing to the appropriate owner (Quality, Manufacturing, Supply Chain), and tracking resolution to closure
- Maintain live escalation tracker for the product line; provide regular status updates to the Strategic PM and VP Product Line
- Coordinate with Operations and Supply Chain on parts availability, lead times, and backlog — communicating timeline impacts to commercial stakeholders
Commercial Operations Support
- Support the sales organization with product configuration guidance, compatibility questions, and order-specific queries that require product management input
- Maintain and update competitive comparison resources, product FAQs, and technical specification sheets as product and competitive information evolves
- Track key product line KPIs — order intake, backlog, inventory, and field feedback — and provide regular reporting to the Strategic PM
- Support NPI launches with operational readiness tasks: SAP setup, price book entry, configuration guide development, and sales team resource publication
Pricing Administration
- Administer and maintain the product line price book — updating pricing in systems, managing price exception tracking, and preparing periodic price review data for the Strategic PM's approval
- Support periodic list price review cycles: gathering competitive pricing data, preparing margin analysis, and coordinating system updates following approved changes
- Process special pricing requests within delegated authority limits; escalate above-threshold requests to the Strategic PM with supporting data
SKU & Lifecycle Management
- Maintain the product line's SKU catalogue — adding new configurations, managing change notifications, and retiring discontinued products in coordination with Operations and Supply Chain
- Support product lifecycle decisions (introduce, sustain, end-of-life) by preparing the operational analysis that informs the Strategic PM's recommendations to the VP
- Own end-of-life communications and phase-out execution for discontinued products — coordinating inventory rundown, customer notification, and field communication
- Maintain accurate product documentation — specifications, compatibility matrices, regional configuration guides — as the product line evolves through sustaining changes
Qualifications & Experience
Required
- Demonstrated high agency and a hands-on approach, with a track record of taking initiative, overcoming roadblocks, and delivering tangible results in complex, matrixed organizations.
- Exceptional cross collaboration skills to translate ambiguous process, systems into clear and well defined KPIs, driving unified Scorecard approach – One team.
- Excellent leadership and communication skills, with the ability to influence diverse stakeholders, mentor product managers, and build consensus across departments.
- Minimum 2–7 years of experience in product/project management, marketing, product operations, or a closely related commercial or operational role within scientific instrumentation, analytical instruments, or laboratory equipment
- Familiarity with product lifecycle management concepts: SKU management, pricing administration, and product change management
- Strong organizational skills and attention to detail — able to manage multiple concurrent operational workstreams without losing accuracy or follow-through
- Experience working cross-functionally with Operations, Supply Chain, Quality, and commercial teams in a matrixed organisation
- Proficiency with ERP systems (SAP preferred) for product data management, pricing, and order management
- Bachelor's degree in Chemistry, Engineering, Business, or a related discipline
Preferred
- Scientific or technical degree with hands-on laboratory experience — providing the technical grounding to understand product specifications and customer application context
- Experience supporting a product launch in a product management or technical marketing capacity — familiarity with launch readiness tasks and go-to-market execution
- Familiarity with analytical instrument categories relevant to the chrom product line
The annual compensation range for this full-time position is $120,000.00 to $135,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.
Skills Required
- 2-7 years of experience in product or project management, marketing, product operations, or a closely related commercial or operational role within scientific instrumentation, analytical instruments, or laboratory equipment
- High agency and hands-on approach, with demonstrated initiative, problem-solving, and delivery of tangible results in complex, matrixed organizations
- Exceptional cross-functional collaboration skills, including translating ambiguous processes and systems into clear KPIs and unified scorecards
- Excellent leadership and communication skills, including influencing stakeholders, mentoring product managers, and building consensus across departments
- Familiarity with product lifecycle management, SKU management, pricing administration, and product change management
- Strong organizational skills and attention to detail, with the ability to manage multiple concurrent operational workstreams
- Experience working cross-functionally with Operations, Supply Chain, Quality, and commercial teams in a matrixed organization
- Proficiency with ERP systems; SAP preferred
- Bachelor's degree in Chemistry, Engineering, Business, or a related discipline
- Scientific or technical degree with hands-on laboratory experience
- Experience supporting a product launch in product management or technical marketing
- Familiarity with analytical instrument categories relevant to the chromatography product line
PerkinElmer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PerkinElmer and has not been reviewed or approved by PerkinElmer.
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Retirement Support — Retirement support stands out through strong 401(k) matching and, in places, immediate vesting that can materially increase total rewards. The ability to direct contributions and manage rollover options adds flexibility to long-term savings.
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Leave & Time Off Breadth — Leave offerings are described as fair, with paid holidays, vacation, floating holidays, and paid sick leave included across many roles. Reported PTO amounts (e.g., roughly three weeks or 18 days) suggest a solid baseline even if it varies by site and department.
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Flexible Benefits — Benefits appear broad and customizable, spanning multiple insurance types, spending accounts, wellness programs, and optional coverages like pet insurance. Added programs such as EAP resources, backup care, discount platforms, and tuition reimbursement expand the total rewards footprint beyond core pay.
PerkinElmer Insights
What We Do
For 85 years, PerkinElmer has pushed the boundaries of science from food to health to the environment. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products. Learn more at www.newperkinelmer.com.
