Lab Support Senior Engineer
Lab Support Engineering is at the heart of a worldwide lab operations team providing 24x7 lab access, service and solutions support in multiple locations. Independent and flexible, team members are always ready to adapt to the changing daily priorities. They make an impact in all kinds of ways – from installing and maintaining servers and storage equipment within the fast-paced lab computing environment, through to providing top-level technical expertise and support to engineering departmental users. What’s more, they work with engineering teams to create hardware configuration test plans in support of software development.
Join us to do the best work of your career and make a profound social impact as a Lab Support Senior Engineer on our Lab Support Engineering Team in Franklin, Massachusetts, Hopkinton Massachusetts.
What you’ll achieve
As a Lab Support Senior Engineer, you will design, deploy and maintain infrastructure across datacenter and validation lab environments. Your role will involve provisioning new equipment, configuring servers, managing networking and storage and troubleshooting issues to keep engineering teams productive. You’ll gain experience with advanced servers, switches and storage systems, while supporting cutting-edge development and validation work.
You will:
Configure, maintain and troubleshoot servers, networking switches and storage appliances
Ensure security compliance, monitor vulnerabilities and drive remediation plans
Automate tasks such as OS deployment, patching and lab infrastructure updates (VMware ESXi/vCenter patching/Linux/Windows)
Collaborate with engineering partners to translate technical requirements into lab-ready solutions
Maintain lab automation tools, document procedures and contribute to standardized workflows
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
Experience working in datacenter or lab operation environments
Strong knowledge of Dell PowerEdge servers, storage devices, particularly PowerStore, and networking fundamentals (switch configuration, troubleshooting)
Proficiency in Linux system administration (Red Hat, CentOS, SUSE, Debian, Ubuntu) and virtualization technologies (VMware, vCenter)
Strong problem-solving skills with a hands-on, ownership-driven approach
Excellent communication skills for documenting work, managing tickets and engaging with engineers
Desirable Requirements
Proficient in scripting/automation (Python, Bash, PowerShell) and familiarity with PowerAutomate/Power BI; experience with databases (MySQL, PostgreSQL, MongoDB); knowledge of cybersecurity practices (firewall configuration, intrusion detection)
Project management skills with exposure to Agile methodologies
Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $102,850.00 - $133,100.00.
Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com
Who we are
We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Application closing date: DD Month YYYY
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.
Dell Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Dell Technologies and has not been reviewed or approved by Dell Technologies.
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Fair & Transparent Compensation — Pay is often described as competitive or fair for the market, with certain roles such as sales and some early-career positions viewed as exceeding expectations.
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Healthcare Strength — Healthcare coverage is presented as comprehensive, including medical, dental, vision, disability, and life insurance, alongside mental health support through an assistance program and wellness resources.
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Leave & Time Off Breadth — Time-off offerings are portrayed as generous, including paid time off, holidays, volunteer time, and leave options such as bereavement leave that support recovery and personal needs.
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What We Do
Technology drives human progress. This tenet is the core of our business and vision. Our customers and team members are integral to our continuing success as we provide the essential infrastructure for organizations to transform their digital futures.
