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The Role
Coordinate laboratory quality assessment and improvement, ensure safety and regulatory compliance, and lead staff education and competency programs. Collaborate with clinical and technical stakeholders, manage LIS/HIS interfaces, and troubleshoot instrumentation and process issues to maintain standards.
Summary Generated by Built In
Under general direction, coordinates quality assessment and improvement activities, safety and regulatory compliance, staff education and competency.
Qualifications
Work Experience:
- Four years of Supervisory experience.
License/Registration/Certification:
- ASCP Certified
Education and Training:
- Bachelor of Science in a related discipline.
Skills:
- Strong computer skills including programming, mapping, and knowledge of instrumentation. L.I.S. and H.I.S. interfaces.
- Strong communication skills as a presenter.
- Strong problem-solving skills including ability to focus on the situations and use sound judgement based on technical know-how, departmental policies, and procedures and arrive at a timely solution.
- Strong verbal and writing skills to build and maintain effective working relationships with EMR, Physicians, Nurse, Health Unit Coordinators, H.R., M.I.S., Engineering, Guest Services, Texas Tech, vendors and off campus clients.
- Ability to communicate technical information to non-technical health workers.
- Strong Customer Service skills with an emphasis on telephone communication.
- Ability to handle continual change and stressful situations.
- Ability to organize and store voluminous amounts of information and retrieve rarely used information upon demand.
- Ability to multitask.
- Comfortable with conflict resolution and negotiation.
Skills Required
- Four years of supervisory experience
- ASCP Certification
- Bachelor of Science in a related discipline
- Strong computer skills including programming, mapping, and knowledge of instrumentation
- Experience with L.I.S. and H.I.S. interfaces
- Strong presentation and communication skills
- Strong problem-solving skills and sound technical judgment
- Strong verbal and written skills for interdisciplinary collaboration
- Ability to communicate technical information to non-technical staff
- Strong customer service skills with emphasis on telephone communication
- Ability to handle continual change and stressful situations
- Ability to organize, store, and retrieve large volumes of information
- Ability to multitask
- Comfortable with conflict resolution and negotiation
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The Company
What We Do
El Paso Children's Hospital is the first and only separately licensed, independent, 501(c)(3) not-for-profit children's hospital in the El Paso region. Dedicated to providing exceptional and compassionate pediatric healthcare, it serves as the only dedicated pediatric hospital within a 200-mile radius of El Paso, Texas, offering a wide range of specialized medical services for children.
