Networks TOAI Intern

Reposted 3 Hours Ago
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Plano, TX, USA
In-Office
Internship
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
We are shaping the future of digital connectivity the world relies on.
The Role
Supports technology operations and AI automation for cellular networking workflows. Identifies manual processes, documents requirements, develops scripts, applications, dashboards, integrations, and automation frameworks, and prototypes AI-assisted solutions. Cleans and validates operational data, performs testing, documents solutions, monitors deployments, and resolves issues. Collaborates with RAN engineering, construction, field operations, project management, and business teams while following cybersecurity, privacy, access-control, confidentiality, and responsible-AI requirements.
Summary Generated by Built In
Join our Team
Location: Plano, TX.
Start date: May 25th, 2027
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About this opportunity:
We are seeking a motivated intern to support our Technology/IT Operations and AI Automation function within the cellular networking services business. This role provides hands-on experience developing AI and automation solutions that improve RAN deployment, engineering, construction, and operational workflows.
The intern will collaborate with technical and business teams to identify repetitive manual processes, document requirements, prototype solutions, and support the deployment of AI and automation solutions that increases efficiency, improves data quality, and reduces errors.
What you will do:
  • Design and ship AI-powered automation and agentic workflows that eliminate manual operational tasks.
  • Build LLM/GenAI solutions (GPT-style interfaces, conversational agents, workflow tools) backed by Python REST APIs.
  • Orchestrate agents with LangChain/LangGraph, including memory/state, tool integrations, and human-in-the loop patterns.
  • Develop scalable data pipelines using Pandas/SQL/JSON; integrate with enterprise APIs in secure cloud-native architectures.
  • Containerize, deploy, and operate solutions with Docker and Kubernetes (AKS), preferably in Azure.
  • Monitor and troubleshoot with observability (e.g., Azure Application Insights) and document architectures, workflows, and pipelines.
  • Partner cross-functionally to identify automation opportunities that reduce cost and improve execution efficiency.

The skills you bring:
Essential Skills:
  • Pursuing Bachelor's in computer science or related field of study
  • Experience in Python, SQL DB, Flask, Pandas, JSON, Angular (preferred) or React.
  • Experience building REST APIs using Flask or similar frameworks.
  • Experience working with LLM-based systems, including prompt engineering and model configuration.
  • Familiarity with agent frameworks such as LangChain or LangGraph.
  • Experience with cloud-native architecture and API-based integrations.
  • Knowledge of containerization technologies (Docker) and orchestration platforms such as Kubernetes (AKS preferred).
  • Experience with SQL and structured data processing.
  • Experience with API testing tools such as Postman.
  • Strong collaboration, problem-solving, and communication skills.
  • Experience designing agent-based workflows including memory management, tool orchestration, and human in-the-loop interactions.
  • Experience deploying AI solutions in Azure cloud environments.
  • Familiarity with Angular or React for building lightweight user interfaces.
  • Experience with YAML-based configuration and infrastructure automation.
  • Exposure to AI observability and application monitoring tools.
  • Experience with Azure Application Insights, Docker, Kubernetes

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Software Developer
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.

Skills Required

  • Strong analytical and problem-solving abilities
  • Proficiency with spreadsheets, databases, or basic programming, including Python or scripting
  • Clear written and verbal communication skills
  • Ability to work in cross-functional teams and adapt to dynamic environments
  • Familiarity with project management, data analysis, or IT operations
  • Willingness and ability to learn telecommunications concepts and technical tools
  • Knowledge of telecommunications infrastructure, RAN architecture, and network deployment fundamentals
  • Knowledge of RF principles, network optimization techniques, and performance metrics
  • Knowledge of construction project workflows, site logistics, and operational best practices
  • Knowledge of project and program management tools, methodologies, and governance
  • Knowledge of automation frameworks, scripting, and tools relevant to network operations
  • Knowledge of data analysis and visualization for network performance and operational insights
  • Ability to collaborate cross-functionally in a complex, regulated industry

What the Team is Saying

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Ericsson Compensation & Benefits Highlights

  • Healthcare Strength — Health coverage is described as broad and reliable, with multiple medical plan choices, dental/vision, and mental-health/EAP resources. Available descriptions highlight healthcare and disability insurance as consistent strengths.
  • Retirement Support — U.S. materials point to an automatic company 401(k) contribution plus matching that can add up to a notably high employer contribution, and some regions also offer pension options. This structure is often cited as a meaningful component of total rewards.
  • Leave & Time Off Breadth — Time-off programs are characterized as generous, with sizable vacation allowances, paid holidays, sick time, volunteer time, and strong parental leave in some locations. PTO is frequently highlighted as a standout element of the package.

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The Company
HQ: Stockholm
88,000 Employees
Year Founded: 1876

What We Do

Ericsson builds the digital connectivity the world relies on. Our technology underpins the mobile networks, platforms, and systems that billions of people, businesses, and societies depend on every day. We are a global leader in communications technology, delivering mobile network infrastructure, cloud software, and wireless connectivity solutions for service providers and enterprises worldwide. Our networks support connectivity across 180+ countries, helping power everyday communication as well as critical digital services at global scale. Connectivity has evolved far beyond consumer mobile use. Today, nearly 80% of the world’s population accesses the internet via mobile networks, and Ericsson is helping shape what comes next. We are advancing 5G and 5G Advanced, developing network APIs that open connectivity to the global developer ecosystem, and applying automation and AI to make networks more intelligent, efficient, and resilient. Ericsson was the first company to launch live 5G networks on five continents, and our 5G platform is now commercially live in 150+ networks across 60+ countries. We also support more than 36,000 enterprise customers, enabling secure, high-performance connectivity for industries such as manufacturing, aviation, logistics, utilities, and public safety, where reliability and performance are mission critical. Innovation is central to how we work. Ericsson has approximately 28,000 employees in research and development, backed by one of the strongest intellectual property portfolios in the industry with 60,000+ granted patents. Our engineers, researchers, and technologists work across 100+ global R&D sites, helping define how networks evolve and how digital infrastructure is built for the long term. As the world moves toward a mobile-first, AI-powered, and cloud-driven future, connectivity becomes the foundation for digital transformation across every industry. Ericsson is building that foundation, shaping the future of digital connectivity through technology that operates at global scale and supports real-world impact, today and for what comes next.

Why Work With Us

Ericsson is a place for people who want to work on technology that powers everyday life. You’ll contribute to large-scale systems used every day, tackle complex challenges in live environments, and keep developing your skills and career in your own vision.

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Employees engage in a combination of remote and on-site work.

Ericsson adopts a hybrid work model globally because we know balance matters. Sometimes things are better in real life. Other times we can be more productive at home. Our hybrid approach gives you the best of both worlds.

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