As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
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Shipping/Receiving Prime
Lab Management Specialist
Organization/Group:
As stockroom and inventory management technician you will be responsible for helping to manage the TEAL stockroom including shipping, receiving test equipment, inventory management, maintenance of equipment and materials, including equipment repairs and calibration while maintaining and ensuring timely updates and data accuracy in Ciena Assets Tracking System (CATS).
In this role the successful candidate might be required to also purchase stockroom material and specialized equipment required for supporting Test Engineering NPI lab activities and manufacturing of Ciena products across various Ciena Labs and Contract Manufactures globally
Location:
This position is located at Ottawa main Campus
Responsibilities:
- Performs stockroom duties including receiving, equipment on boarding, put-away equipment, stock rotation, cycle counts
- Maintain accurate inventory, assuring properly identified parts, consolidation of inventory in line with operational needs for building test stations and management of spare inventory
- Ensures that all required equipment is appropriately tagged, inventory and managed within Ciena Assets Tracking System (CATS).
- Manage and process material and equipment shipments to and from Montreal location
- Supports equipment shipping/receiving as well as equipment on boarding at Contract Manufacture sites when required.
- Supports and manage shipping and receiving of equipment between Ciena Test Engineering and R&D for NPI activities, including processing and updates in GEMS.
- Supports processing equipment for repairs and calibrations, including updating calibration certificates locally and supporting contract manufactures.
- Works closely with the Ciena logistics team to support processing of international and domestic shipments including B13, CERS documents and packing lists
- Delivers shipment orders to end users.
- Manages and orders lab material and consumables for general test engineering consumptions, including getting quotes from vendor and processing them through Credit Card and Oracle order through JIRA.
- Follows all defined procedures as outlined by Best Practices, Health and Safety and work instructions.
- Works effectively with a diverse cross-functional team.
- Communicates with manager of any customer issues or potential process problems
Qualifications for the Inventory Specialist include, but not limited to:
- Warehouse experience
- Must be able to lift, push and pull 30-40 pounds consistently; may be required to lift 75 lbs
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Skills Required
- Warehouse experience
- Ability to lift, push and pull 30-40 pounds consistently; may be required to lift 75 lbs
- Experience using asset/inventory tracking systems (Ciena Assets Tracking System - CATS)
- Experience updating equipment records in GEMS
- Experience with purchasing/order processing using Oracle and JIRA
- Knowledge of international and domestic shipping documentation and logistics (B13, CERS, packing lists)
- Experience handling equipment repairs, calibrations, and maintaining calibration certificates
- Experience performing stockroom duties: receiving, put-away, cycle counts, stock rotation
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
Ciena Insights
What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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