Lab Information Systems Officer, Fiji

Integrated Business & Technical Consultants, Inc. (IBTCI), a U.S. based international development consulting company established in 1987, has worked in over 100 countries and implemented over 300 projects. IBTCI serves government agencies, private sector companies, and several donor agencies. IBTCI specializes in monitoring, evaluation, research, and learning (MERL) and institutional support across many areas and sectors including, but not limited to, conflict and crisis, democracy and governance, agriculture, economic growth, food security, education, environment, and global health.

Position Title: Lab Information Systems Officer, Fiji

Department: Monitoring, Evaluation, Research, and Learning

Location: Fiji

Report To: Digital Health Systems and Surveillance Lead / Team Lead

Type: Short-term consultant (August–December 2026)

Classification: Consultancy

Clearance Required: N/A

Integrated Business & Technical Consultants, Inc. (IBTCI) is a global consulting firm that helps government agencies, international organizations, and other partners address complex development challenges. IBTCI will implement its portion of STRIDES Fiji in partnership with The Pacific Community (SPC) and in coordination with FHI 360, Fiji’s Ministry of Health and Medical Services (MHMS), Fiji Centre for Disease Control (Fiji CDC), and other national and regional partners.

Working under the supervision of the Digital Health Systems and Surveillance Lead / Team Lead, the Lab Information Systems Officer will provide specialized technical support for the listed tasks. The Officer will focus on Fiji’s laboratory information management systems (LIMS), laboratory-to-surveillance data flows, exchange requirements, data-governance instruments, and laboratory workflow documentation.

· Work under the Team Lead’s direction and coordinate closely with the Lab Specialist, Data Analyst, IBTCI project management, MEL, and quality-review personnel.

· Contribute to the delivery of the following four tasks:

o Task 1 – LIMS Integration with Surveillance Systems: Assessment of the current LIMS landscape (Senaite and STARLIMS) – data formats, coding standards, export capability, and state of any existing LIMS-to-surveillance data exchange. Definition of a common minimum dataset and exchange standard for laboratory results with the Fiji CDC surveillance unit and emergency operations center (EOC). Drafting and updating of data-sharing agreements and policies between laboratories, the Fiji CDC surveillance unit, and EOC.

o Task 2 – Review Digital Systems and SOPs for Outbreak Response: Document inventory and desk review of existing SOPs, guidelines, and project reports relevant to digital-system use for outbreak response, including current PATIS+ and STARLIMS documentation. Key informant interviews with MHMS, Fiji CDC, MoA, BAF, and prior implementers (DFAT, WHO, SPC), including PATIS+ and STARLIMS system owners. User-perception survey across Tamanu, Senaite, Tupaia, PATIS+, and STARLIMS operator groups. Data-flow mapping across Tamanu / PATIS+ (clinical), Senaite / STARLIMS (laboratory), and Tupaia (visualization), including interface points and points of duplication. Synthesis and drafting of the review report with findings and recommendations. Stakeholder validation, revision, and finalization of the review report.

o Task 3 – Host Technical Working Group (TWG) Meetings for Digital Systems Action Plan: Confirmation of TWG composition and endorsement of Terms of Reference by MHMS and Fiji CDC. TWG inception meeting – preparation, facilitation, and minutes. Action-plan development workshops (two facilitated working sessions). Roadmap drafting, technical review, and partner consultation.

o Task 4 – Improve SOPs for Tamanu and Senaite: Gap analysis and prioritization of SOPs and job aids across the three systems. Drafting and review of SOPs for Tamanu (clinical / EMR) outbreak-response workflows. Drafting and review of SOPs for Senaite (LIMS).

· Assess Fiji’s current LIMS landscape, including SENAITE and STARLIMS deployment status, facilities and users, system ownership, workflows, data formats, coding standards, export capabilities, known constraints, and existing connections to surveillance and emergency-response systems.

· Collect and organize relevant system inventories, configuration information, SOPs, policies, technical documentation, and prior assessment materials; identify information gaps.

· Conduct key informant interviews, user consultations, and the user-perception assessment.

· Coordinate with relevant ministries and agencies in Fiji.

· Task 1 (LIMS Integration with Surveillance Systems): Data-sharing agreements drafted.

· Task 2 (Review Digital Systems and SOPs for Outbreak Response): A report on current implementation and attitudes toward digital systems completed.

· Task 3 (Host TWG Meetings for Digital Systems Action Plan): TWG meeting reports and digital systems action plan completed.

· Task 4 (Improve SOPs for Tamanu and Senaite): SOPs and Job Aids reviewed, SOPs for Tamanu and Senaite improved/developed.

Required Qualifications

• Bachelor’s degree in health informatics, laboratory science, medical laboratory technology, information systems, computer science, public health, or a closely related field; an advanced degree is preferred.
• At least 7 years of progressively responsible experience with laboratory information systems, digital laboratory workflows, health information systems, or related public-health informatics.
• Demonstrated experience assessing or supporting LIMS implementation and documenting laboratory workflows, system configurations, data dictionaries, coding standards, or system interfaces.
• Ability to work effectively with government officials, laboratory personnel, surveillance teams, software vendors or system owners, and multidisciplinary project teams.
• Excellent English analytical, technical-writing, documentation, communication, and organizational skills.
• Availability for in-country work and travel within Fiji during the assignment period.

• Experience working with government health or laboratory systems in Fiji or the Pacific region.
• Direct experience with SENAITE, STARLIMS, or comparable LIMS platforms.
• Familiarity with diagnostic-laboratory workflows, quality management, outbreak reporting, emergency operations, and One Health data exchange.
• Experience on donor-funded digital-health, laboratory-strengthening, surveillance, or global-health-security projects.

Working Environment and Conditions

The consultancy combines remote work with in-country travel, stakeholder engagement, and field visits in Fiji. The Officer must be able to work independently under the Team Lead’s supervision, coordinate across Fiji and U.S. time zones, handle sensitive technical information appropriately, and meet fixed milestone deadlines.

The initial assignment is expected to run from August through December 2026, with a possible extension subject to satisfactory performance, continued project need, funding, and written agreement. Final level of effort, authorized travel, compensation, and contractual terms will be established in the consultant agreement.

Working Environment: Work is typically performed in an office environment, with some time spent in the field.

Travel: Travel within Fiji required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

IBTCI is an Equal Employment Opportunity (EEO) employer. This means that IBTCI is committed to a policy of equal employment opportunity for all persons without regard to race, color, religion, sex (gender and gender identity), sexual orientation, national origin, age, protected veteran status, disabled status, genetic information, or any other classification protected by applicable anti-discrimination laws. We prohibit discrimination and harassment in all employment practices and decisions, and we comply with all applicable federal, state, and local nondiscrimination laws.

If you are an applicant with a disability that requires a reasonable accommodation to complete any part of the application process or are limited in the ability, or unable to use the online application system and need an alternative method for applying, you may contact Talent Acquisition at [email protected]