Job Description:
At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.
We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.
The Impact You’ll Make in this Role
As an L2 Support Engineer in our Health Information Systems division, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by:
- Supporting the ‘360 Encompass’ autocoding solution in Belgian hospitals
- Providing comprehensive support and maintenance for the ‘DRGFinder’ product, a clinical coding solution for Belgium
- Providing technical support and assistance for the Solventum Benchmark Portal, an analytical tool used by most Belgian hospitals
- Collaborating with customers to understand their needs and ensure successful implementation and usage of our solutions
- Offering ongoing support and training to customers to maximize the value of our products
Your Skills and Expertise
To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications:
- Bachelor’s Degree or higher AND relevant job-related experience
- Proven track record in customer support and technical implementation
- Excellent language skills in French, Dutch, and English
- Knowledge of system operations, including monitoring, logging, and troubleshooting
- Experience in Software Development Lifecycle processes
- Current, valid Driver’s License
Additional qualifications that could help you succeed even further in this role include:
- Master’s degree in Healthcare Administration, Business, or a related field from an accredited institution
- Knowledge of the design and application of ICD-10-CM classification and the Belgian Health Care market
- German Language
- Experience in the medical field, particularly with healthcare IT solutions
- Cloud Expertise: Proficient in AWS, including containerization and orchestration with a strong understanding of Docker.
- Automation pipelines and Infrastructure as Code (IaC) practices
- Version control systems, particularly GitHub
Work location:
Hybrid: Working together with the team in our Diegem offices is required at least 1-2 days a week.
Must be legally authorized to work in country of employment without sponsorship for employment visa status.
Supporting Your Well-being
Solventum offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope.
Diversity & Inclusion
(*) We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, civil status, disability, family status, or membership of the travelling community.
Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.
Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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Skills Required
- Bachelor's Degree or higher
- Proven track record in customer support
- Excellent language skills in French, Dutch, and English
- Knowledge of system operations
- Experience in Software Development Lifecycle processes
- Current, valid Driver's License
Solventum Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Solventum and has not been reviewed or approved by Solventum.
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Fair & Transparent Compensation — Salary ranges on many U.S. postings are explicitly stated, providing clear visibility into target pay bands. Pay is characterized as competitive for numerous technical, engineering, sales, and specialist roles.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage with day‑one eligibility is emphasized alongside resources such as EAP, coaching, and care referrals. Benefits breakdowns indicate strong sentiment toward core health coverage and related time‑off elements.
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Retirement Support — The U.S. 401(k) program pairs company matching with an additional automatic retirement contribution. Employee-facing benefit details highlight favorable impressions of the 401(k) plan.
Solventum Insights
What We Do
At Solventum, we enable better, smarter, safer healthcare to improve lives. We never stop solving for you
