Coface Bucharest Shared Services Center - a constantly growing team of young and enthusiastic experts, covers daily various processes and roles for Coface entities in several countries.
We have multiple teams of specialists, speaking French, English, German, Italian, Spanish and Romanian, responsible for running internal client operations at the highest standards of quality and efficiency.
Job DescriptionThe activities of KYx (Customer/ Supplier/ Intermediary) team member are various and may include:
- Company risk analysis as part of the KYC/ KYS/ KYI investigation process including screening activities
- Collect KY documents for a range of different transactions and relevant counterparties related to corporate business
- Assess information and documents obtained and conclude its completeness and reliability
- Processes the different types of requests received from the clients per E-mail or directly in the Ticketing Tools
- Participates in the creation / update of KY Standard Operating Procedures used by the SSC operational teams
- Participates in trainings and takes part in the transition process when required
- Offers continuous support and back-up to team members for processes and tools utilized
- Any other activities required by the business need of the country served
Skills:
- Sense of initiative and excellent time- and self-management
- Adaptability for transformation
- Flexible way of working and willingness to operate within a team
- Professional relationship with clients
- Service- and solution oriented
- Good oral and written expression and comprehension in all required languages
- Fast Knowledge Transfer and Steep Learning curve
- Knowledge of know your customer/ supplier/ intermediary processes is a plus
Experience:
- Graduated or first practical experiences on the job in a comparable role
- Experience in Credit Insurance industry or financial services preferred
- Experience in an international environment and/ or Shared Service Center preferred
Languages:
- Fluent in English (CEFR – Level C1)
- Professional in Italian, French or German is a plus (CEFR – Level B2.2)
IT:
- Computer and internet affinity, good technical understanding
- Ease regarding the work with varying software, applications and systems different from product to product
- Professional Microsoft Office skills, esp. MS Excel and MS Word
Education:
- Bachelor’s Degree in Business, Accounting or other relevant field
Reports to KY Team Leader
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What We Do
With over 75 years of experience and the most extensive international network, Coface is a leader in trade credit insurance & risk management, and a recognized provider of Factoring, Debt Collection, Single Risk insurance, Bonding, and Information Services. Coface’s experts work to the beat of the global economy, helping ~50,000 clients in 100 countries build successful, growing, and dynamic businesses. With Coface’s insight and advice, these companies can make informed decisions. The Group' solutions strengthen their ability to sell by providing them with reliable information on their commercial partners and protecting them against non-payment risks, both domestically and for export. In 2023, Coface employed ~4,970 people and registered a turnover of €1.868 billion.
