KYC Analyst

About us

PALMPAY is a Pan-African fintech company currently operating in Nigeria, Tanzania, Ghana and Kenya and expanding to other markets, including Egypt and South Africa. We’re reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills, and shop online.

KYC analysts are integral members of project teams and typical responsibilities include:

• Ensuring legislation, regulations, policies & procedures, along with Customer Due Diligence requirements, are still being met on a rolling cycle, including the source of wealth, verification of beneficial ownership, etc.
• Liaise with the Compliance department and senior management within the business units supported.
• Build and maintain professional relationships with business functions to ensure effective co-operation and communication, and seek opportunities to promote higher regulatory standards and awareness.
• Oversee new client onboarding and implement process enhancements to improve the onboarding experience.
• Participate in completing tests on controls to ensure they remain robust.
• Re-assess client risk categorization.
• Re-review the Know Your Customer due diligence, including Politically Exposed Persons and Adverse Media screening.
• Respond to ad hoc query reviews in a timely and professional manner.
• Manage and update client files
• Assist with client management to ensure the smooth operation of accounts
• Ensure that relevant policies and processes are adhered to.
• Provide ongoing review & refresh support and complete all general queries to support the Account Management team.
• Liaise with account managers, back office and front staff with regards to accounts review and refresh
• Participating in the development, testing and implementation of new and enhanced systems and processes as and when required.

Qualifications and Requirements

• Proven experience in a similar Compliance re-review / remediation role either for a FX firm, consumer lending business or retail bank preferred
• Demonstrate superior analytical skills, alongside advanced problem-solving;
• Be able to build trusting and collaborative relationships across the Business;
• Demonstrate strong IT skills, including Internet and email, computers, word processing, and spreadsheets

Experienced in reviewing higher risk customers, products, and jurisdictions