The Military Family Life Counseling Program (MFLC) is seeking an experienced and innovative Knowledge Manager to support program-wide knowledge management efforts. This position is responsible for leading the design, implementation, and governance of knowledge management frameworks that enable efficient information sharing, support organizational learning, and improve overall mission effectiveness. The ideal candidate will have a background in knowledge management or information science, experience with collaboration tools and content platforms, and the ability to foster a culture of continuous improvement and cross-functional knowledge exchange.
Primary Responsibilities
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Establish and maintain standardized knowledge management policies, SOPs, and best practices to promote consistency and compliance across all program teams and functions
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Oversee content lifecycle management, ensuring accurate, current, and accessible documentation, including policies, procedures, processes, best practices, and other artifacts
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Leverage platforms such as SharePoint Online, PowerApps, PowerBI, and other collaborative tools to support efficient knowledge sharing and searchability
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Maintain a centralized knowledge repository and promote its adoption across program teams and functions through training, process integration, and top-tier customer service
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Lead or support training programs, workshops, and knowledge-sharing sessions to encourage collaboration and organizational learning
Qualifications
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Bachelor’s Degree with 8-12 years of prior relevant experience or Master's with 6-10 years (additional experience can be used in lieu of education requirements)
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Proficient in the use of Excel, Word, and PowerPoint
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Able to employ ingenuity and creativity to develop new technical solutions and systems to achieve program knowledge management objectives
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Experience designing and implementing training programs for different audiences
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Excellent problem-solving and communication skills
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Able to communicate and collaborate effectively with internal staff members representing different functions
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Able to develop solutions to complex technical issues and problems that impact multiple areas
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Able to work independently with minimal guidance and oversight
Preferred Qualifications
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Military experience, including MilSpouse, Veteran, or past DoD experience, is strongly desired
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Familiarity or willingness to learn basic Visio, SharePoint Online, PowerApps, PowerBI, PowerAutomate, and other collaborative tools
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Familiarity with operations and planning processes
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Familiarity with Six Sigma and other improvement methodologies
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Background in cross-functional team collaboration and briefing different audiences
Original Posting:May 5, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:Pay Range $89,700.00 - $162,150.00
The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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Through our culture of innovation and history of performance, we develop deep customer trust built on integrity and create enduring solutions that improve our world. Leidos is a science and technology solutions leader working to address some of the world’s toughest challenges in the defense, intelligence, homeland security, civil, and healthcare markets. The company’s 43,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $11.09 billion for the fiscal year ended January 3, 2020.
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