The Role
Manage relationships with key warehousing clients, serving as the primary liaison between clients and internal operations teams. Ensure SLA compliance, resolve escalations, monitor warehouse utilization and inventory flow, prepare performance reports, conduct client reviews, identify account expansion opportunities, and support new-client onboarding. The role requires knowledge of warehousing, logistics, supply chain infrastructure, and experience coordinating with warehouse owners, brokers, or logistics vendors.
Summary Generated by Built In
Meinigar Technologies Pvt Ltd, Chennai
Job Description
Position Title: Key Accounts Manager - Warehousing
Experience required: 4 - 8 years
Job Location: Dodaballapur
Job Type: Full-time
About Stockarea:
Stockarea is a leading player in the logistics and freight forwarding industry, dedicated to providing innovative and efficient supply chain solutions. Our comprehensive services span across warehousing, Transportation, Global Logistics and Inventory management, tailored to meet the unique needs of businesses in a fast-evolving marketplace. With a strong focus on leveraging technology and data-driven insights, Stockarea ensures that our clients' operations run smoothly, cost-effectively, and with a high level of customer satisfaction. Our mission is to empower businesses by optimising their supply chains, enabling them to focus on their core operations and achieve sustainable growth. At Stockarea, we are committed to building long-term partnerships with our clients, delivering exceptional service, and driving the future of logistics forward.
Key Roles and Responsibilities:
- Manage and maintain strong relationships with key warehousing clients to ensure long-term partnerships
- Act as the primary point of contact between clients and internal warehouse operations teams
- Understand client supply chain requirements and ensure smooth execution of warehousing services
- Monitor service performance and ensure SLA compliance for all key accounts
- Coordinate with operations, logistics, and inventory teams to resolve client issues quickly
- Identify opportunities to expand services and increase revenue from existing accounts
- Track warehouse utilization, inventory flow, and operational efficiency for client accounts
- Prepare regular performance reports and conduct review meetings with key clients
- Handle client escalations and ensure timely resolution of operational challenges
- Collaborate with business development and operations teams to onboard and implement new clients successfully
Requirements
- Experience in warehouse sourcing, supply expansion, logistics, or infrastructure roles is preferred.
- Strong communication and relationship-building skills.
- Ability to conduct field visits and vendor meetings when required.
- Good organizational and reporting skills.
- Knowledge of warehousing, logistics, and supply chain infrastructure.
- Experience working with warehouse owners, brokers, or logistics vendors.
Benefits
Informal Dress code, Flexible working hours, Friendly culture, Opportunity to grow fast.
Skills Required
- Experience in warehouse sourcing, supply expansion, logistics, or infrastructure roles
- Strong communication and relationship-building skills
- Ability to conduct field visits and vendor meetings when required
- Good organizational and reporting skills
- Knowledge of warehousing, logistics, and supply chain infrastructure
- Experience working with warehouse owners, brokers, or logistics vendors
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The Company
What We Do
Stockarea is a warehousing technology company providing flexible, on-demand logistics services through a collaborative digital network. Its platform helps businesses and shippers find and use warehousing, transportation, fulfillment, freight-forwarding, inventory-management, and supply-chain services. The company serves manufacturers, distributors, traders, importers, exporters, e-commerce businesses, OEMs, and other organizations seeking scalable logistics infrastructure and standardized services at transparent prices.
