Key Responsibilities
- A. New Account Acquisition
- Identify and develop new business opportunities within targeted industries and corporate sectors in the Philippines.
- Conduct comprehensive needs analysis and offer customized solutions to meet client requirements.
- Build and maintain a healthy sales pipeline to achieve or exceed acquisition targets.
- B. Client Onboarding
- Lead and manage the end-to-end onboarding process for newly acquired key accounts.
- Coordinate with cross-functional teams (Operations, Customer Success, Technical Support) to ensure smooth service implementation and integration.
- Provide clients with necessary training, support, and resources during onboarding to encourage product adoption and satisfaction.
- C. Strategic Account Management
- Develop account plans and strategies aligned with client business goals and company objectives.
- Advocate for client needs within the organization to ensure high service quality and satisfaction.
- Manage contract renewals, negotiations, and escalate issues as necessary to senior management.
- D. Handling Connect Clients
- Serve as the main point of contact for Corporate clients, ensuring their needs and concerns are addressed promptly.
- Monitor client usage and engagement on the company’s platform or connectivity services.
- Identify opportunities to upsell and cross-sell additional services based on client usage patterns and business needs.
- Work closely with product and support teams to troubleshoot and resolve client issues effectively.
- E. Reporting and Documentation
- Maintain accurate and up to date records in CRM systems of client activities, sales pipeline, onboarding status, and account performance.
- Prepare and present regular reports on account growth, client health, and revenue forecasts to management.
Minimum Qualifications:
- Bachelor’s Degree in Business, Marketing, Real Estate, Communications, or a related field.
- Minimum of 4 years’ experience in key account management, corporate sales, or client success roles, preferably within B2B environments.
- Knowledge of platform-based services, connectivity solutions and such
- Proven track record in new account acquisition, onboarding, and managing high-value clients.
- Ability to manage multiple strategic accounts and complex projects simultaneously.
Top Skills
What We Do
Lamudi is one of the most promising and exciting start-ups of Rocket Internet with the aspiration to be the fastest growing online property portal in emerging markets. Lamudi is the ideal platform to connect sellers, buyers and tenants to easily buy, rent and sell homes, land, and commercial properties. Founded in 2013, Lamudi operates in 13 countries across Asia, the Middle East, and Latin America, and has already become the market leader in several markets. Lamudi is a part of the Rocket Internet family which is the fastest and the most successful venture builder across the globe. With an exceptional team that has been building online companies since 1999 and has created over 100 market leading companies in 40+ countries, it has unrivaled experience in launching internet ventures. Superior expertise and proficiency of an international company together with a deep understanding of local markets are the foundation for building the best online real estate marketplace
