Key Account Specialist

Founded in 1910, KONE is a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Our mission is to improve the flow of urban life and make our world’s cities better places to live by providing innovative solutions that help make people’s journeys safe, convenient and reliable.
Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.  

Are you ready to make your next career move to join our team as our Key Account Specialist for KONE Americas?

• Do you enjoy monitoring key account activities including coordination of pricing, additions/removals, and lead generation?   

• Does managing and coordinating processes motivate you?

• Do you thrive in areas where you provide reporting, analysis, and data support?

• Are you skillful with maintaining customer data integrity across CRM, SAP, and related systems and support sales processes and tools?

• Do you demonstrate a passion for collaboration?

• Are you committed to performing general administrative and operational support tasks as needed?

If you answered a resounding YES to these questions, then we have an amazing opportunity for you!  

Location of position: This is a remote position.

Job Duties

As our Key Account Specialist, you will support the Key Account Management team by executing both operational and analytical activities that enable front-line teams to focus on customer engagement and growth. This role serves as a critical link between data/reporting insights and day to day account execution, managing contract processes, system data integrity, reporting, and cross-functional coordination to ensure efficient account performance and customer satisfaction.

You will bring 3+ years of progressive and successful experience in sales operations, customer support, contract administration, or related business support role to KONE. Experience working with CRM, ERP, or contract management systems preferred. You will use the knowledge gained through your bachelor’s degree in business, Finance, Operations, or related field preferred. (Equivalent experience (4+ years in sales support, data/contract management, or operations environment) acceptable in lieu of degree).

At KONE, we foster an innovative and collaborative culture, valuing each individual's contribution. Employee engagement and sustainability are key focuses, promoting ethical practices and mutual respect. We're proud to offer experiences and opportunities to help you achieve career and personal goals while maintaining a healthy work-life balance.

We hire individuals who value culture because we believe culture drives innovation

• We value your authentic self. 

• Collaborative, creative, and supportive work environment.

• Passionate about safety, quality, and innovation 

• We care about the communities where we live and work. 

Just some of our many benefits include: 

• Competitive salary 

• Flexible work schedule 

• Opportunities to learn and grow 

• 401K Employer Match

• 401k Employer Non-elective Contribution 

• Well-being Program

• Medical, Prescription, Dental and Vision Insurance

• Digital Health Solutions & Telehealth

• Health Savings Account (HSA)

• Flexible Spending Accounts (FSAs)

• Employee Family Assistance Program (EFAP)

• Family & Medical Leave

• Parental Leave

• Leave to Care for a Domestic Partner

• Paid Time Off & Holidays

• Company Paid Life and AD&D Insurance

• Supplemental Life and AD&D Insurance  

• Company Paid Short-term and Long-term Disability

• Buy-Up Long-term Disability

• Critical Illness Insurance

• Hospital Indemnity & Accident Insurance

• Identity Theft Protection

• Legal Insurance

• KONE Credit Union

• Tuition Reimbursement

• Commuter Benefits

Annual Base Pay Range:

This role has been categorized as a remote position. Remote employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company.  Employees may live in any location within the area of the role’s scope of responsibility. The national hiring range for this role is $95,800 – $125,685.  The compensation package offered will depend on candidate’s ability to meet the requirements of the role, needs for the business strategy, and a range of factors unique to each candidate, including their skill set, years and depth of experience, certifications, and location. 

Variable Compensation

KONE Annual Bonus plan at 10% Target Incentive (50/50) based on achievement of company goals and individual goals.
 

Come share your passion and energy to make a positive impact at KONE for our customers and your career! 

*Beware of Recruitment Scams!*

KONE is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

Read more on www.kone.com/en/careers/

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/