Search the 51 jobs at Klook

The Senior Data Analyst will assess business requirements, document and analyze processes, develop data requirements documents, and maintain user manuals while collaborating with cross-functional teams.

The Senior Manager, Marketing at Klook will manage integrated marketing and communication plans across various channels, create marketing strategies, analyze performance, lead partnerships, and optimize customer engagement metrics while collaborating with cross-regional teams.

The Manager of DMO Partnership is responsible for building strong relationships with tourism organizations, leading co-marketing campaigns, managing the sales cycle, conducting market intelligence, networking for partnership opportunities, negotiating deals, and providing thought leadership in the tourism sector.

The Specialist in Customer Experience will handle customer inquiries and complaints via phone and online channels, ensuring resolutions follow company procedures. Responsibilities include maintaining customer interaction records, liaising with vendors for booking changes, and sharing feedback for service improvement.

The Manager/Senior Manager of Strategic Partnership focuses on sales planning and execution, engaging with existing merchants to enhance sales, managing key accounts, and collaborating with various internal teams. Responsibilities include driving revenue growth, maintaining merchant relationships, and contributing to strategic planning efforts to improve supply metrics.

The Manager of Marketing at Klook will oversee the planning and implementation of marketing campaigns focused on user acquisition and sales in Thailand. This role involves leading cross-functional teams, analyzing campaign effectiveness, managing budgets, and mentoring junior team members while collaborating with various internal stakeholders and ensuring alignment with global strategies.

The role involves handling customer inquiries and complaints via phone, chat, and email, ensuring adherence to company procedures. It requires maintaining accurate records of customer interactions and resolving issues by coordinating booking changes with service operators while providing positive customer experiences.

The Specialist in Booking Fulfilment is responsible for handling manual bookings and booking-related queries, resolving issues, and liaising with internal and external parties to manage bookings and refunds. They maintain accurate records of transactions, escalate complex issues, and ensure customer satisfaction with a professional attitude.

The Supply Strategy and Operations Planning Manager develops and implements strategies to enhance Klook's hotel supply growth and profitability. Responsibilities include creating innovative supply programs, building a supply business intelligence system, and improving operational efficiency, all while leading cross-functional collaboration to achieve strategic goals.

The Senior Manager of Talent Acquisition will lead a team to ensure efficient recruitment processes, act as a trusted advisor to senior management, develop sourcing strategies, analyze talent market trends, and optimize applicant tracking. This role requires collaboration with HR business partners to align strategies and manage recruitment metrics effectively.

As an Associate Designer in Marketing at Klook, you will develop creative concepts and assets for branding and marketing campaigns. Responsibilities include creating digital graphics, managing localization tasks, designing print materials, and collaborating closely with the marketing team to ensure brand consistency across various platforms.

The role involves building consumer pricing strategies, conducting A/B tests for price elasticity, and collaborating with product managers to improve internal tools for efficiency. It also requires deep dives into pricing best practices and developing yield management frameworks.

As a Data Scientist in the Pricing Strategy team, you will develop dynamic pricing models, conduct predictive and prescriptive analysis, and collaborate with teams to inform pricing decisions aimed at revenue growth.

The manager of performance marketing will drive user and buyer growth through targeted paid advertising, optimize campaigns, collaborate on media planning, and implement tests for performance enhancements.

The Senior Associate, Marketing will plan and implement marketing campaigns aimed at boosting user acquisition and sales in Thailand. Responsibilities include leading project teams, tracking campaign progress, conducting post-campaign analysis, coordinating with internal stakeholders, managing budgets, and analyzing market trends.

The Specialist in Customer Experience will handle customer inquiries and complaints via phone, chat, and email. Responsibilities include resolving issues according to company procedures, maintaining accurate records, liaising with vendors for booking changes, and sharing customer feedback for process improvements. They require strong language skills in Japanese and English, with a problem-solving mindset.

The Associate, Content is responsible for creating and curating travel-related content for various platforms, analyzing content performance, collaborating with the SEO team for visibility, curating user-generated content, and preparing performance reports with insights and recommendations.

The Senior Manager of Growth and Marketing at Klook will develop and oversee marketing strategies across various channels, collaborate with market leads, analyze performance metrics for optimization, manage resources, and communicate with senior leadership about marketing performance. They will focus on driving growth within key Western markets such as Australia, the USA, and the UK.

Handle customer inquiries and complaints through various channels, ensuring resolution according to company procedures. Maintain accurate customer interaction records and liaise with vendors for booking changes. Proactively find solutions and provide feedback for improvements.

The Marketing Manager will lead the planning and execution of strategic B2C marketing campaigns to acquire and engage users for Klook. They will collaborate with various stakeholders, implement CRM strategies, optimize campaigns, manage budgets, and mentor junior team members.