The role involves responding to customer inquiries, resolving issues, documenting interactions, and collaborating with vendors to enhance customer experience.

Lead and enhance commercial performance for travel product verticals, develop business strategies, manage global initiatives, and analyze operational metrics.

Lead and develop a diverse team in delivering efficient customer support across multiple platforms, while ensuring clear communication and continuous improvement in service quality.

The PMO Analyst will manage project frameworks, ensure alignment with business objectives, and drive operational excellence across customer experience initiatives, collaborating with teams and leaders to deliver projects on time and within budget.

Handle customer enquiries and complaints via phone, chat, and email, ensuring issues are resolved per company procedures. Maintain customer records and share feedback for improvements.

Provide legal support for business and customer initiatives, focusing on compliance, risk management, and dispute resolution in the travel industry.

Assist in creating and onboarding content creators for Klook, manage interactions, support influencer campaigns, and maintain reports and databases.

The role leads global entertainment events' planning and delivery, managing stakeholders and optimizing operations across regions to enhance user experiences and profitability.

The Manager, Business Development will execute sales strategies, acquire new suppliers, conduct market research, and manage designated destinations for Klook, fostering relationships with merchants to enhance sales potential.

The role involves collaborating on business intelligence, developing data pipelines, conducting strategic analysis, and supporting A/B testing.

The Associate, Marketing will manage the Klook Kreator program by overseeing creator relationships, content management, campaign execution, and partnership negotiations.

The Senior Marketing Associate will manage affiliate marketing campaigns, create engaging content, analyze performance data, and collaborate with partners and the marketing team.

The Associate, Business Development will manage key merchant relationships, ensure collaboration between teams for account success, and optimize sales performance while refining operational processes.

Manage and optimize global Process Excellence team, ensure customer service tools are efficient, and drive continuous improvement through data analysis and collaboration across departments.

The IT Support Intern will manage onboarding/offboarding processes, support hardware/software queries, maintain IT assets, and coordinate procurement activities.

Assist in onboarding new products, manage content operations, and operate internal and external tools for smooth daily operations.

As a Project Manager at Klook, you'll handle API integration requests, manage projects, and collaborate with teams for successful launches.

Drive performance and strategy for travel product verticals, manage programs, analyze data, and improve user experience across channels.

Manage destination ownership and sales acquisition while conducting market research, facilitating cross-functional collaboration, and establishing relationships to drive business growth.

The role involves handling customer inquiries via phone, online chat, and emails, resolving issues according to company procedures, and maintaining positive relations with customers. Candidates may start as recent graduates and are expected to assist with booking changes and collaborate with external service operators.