The role involves providing excellent customer service through phone, email, and chat, resolving customer inquiries, collaborating with partners, and ensuring adherence to company procedures.

Lead strategic account management for major railway, airport, and bus partners in Japan. Drive partner digital transformation, build Rail+Activity bundles to boost regional tourism, provide market insights, collaborate with global teams, and mentor junior staff to scale mobility partnerships.

The Senior Manager, Strategic Partnership is responsible for sales planning, merchant communication, partner engagement, key account management, and strategic planning to drive business growth for Klook's attractions vertical.

The role involves managing influencer marketing projects in Japan, including sourcing, negotiating, and overseeing influencer performance within the Klook Kreator program while ensuring alignment with campaign goals.

Manage attraction products by developing sales strategies, maintaining merchant relationships, enhancing partner engagement, and coordinating across functions to drive growth and customer satisfaction.

The Senior Product Designer will lead visual design for Klook's business line, creating prototypes and design specifications using tools like Figma, contributing to design standards, and collaborating with developers on frontend function implementations.

Assist in overseeing commercial performance for travel products, lead cross-functional initiatives, analyze data, and enhance booking processes.

As a Marketing Intern at Klook, you will assist in executing marketing efforts, planning campaigns, tracking KPIs, and monitoring trends.

The Admin Specialist will support various operational tasks for the Business Development team, including onboarding new products, editing existing product information, and managing related administrative duties.

Lead and drive performance for travel product verticals, shaping business strategies, managing programs, and improving product usability through data analysis.

As an intern, you will assist in deal settings, merchant exposure training, product announcements, and ensure execution and deliverables are on track, while needing attention to detail and basic Google Sheets knowledge.

The Manager, Business Development leads sales planning, partner engagement, and market research. They enhance service quality, manage teams, and coordinate cross-functional efforts to drive business growth for Klook.

Manage hotel partnerships and pricing negotiations, analyze performance, drive market expansion, and collaborate with cross-functional teams in the Japan market.

Lead product planning for payments and fraud prevention, develop risk management modules, coordinate cross-functional teams, and drive product innovation.

Support Business Development operations in Japan's transport sector, manage partnerships, enhance product quality, and optimize processes.

Lead the development and execution of strategies leveraging Google channels to enhance Klook's marketing performance, optimizing traffic and operational efficiency.

Support the BD team with operational tasks, engage merchants to fulfill needs, coordinate internally and optimize processes to enhance efficiency.

The role involves handling customer inquiries and complaints via phone and online channels, ensuring resolution as per company processes, liaising with vendors, and maintaining accurate customer records while sharing feedback for process improvement.

Lead a strategic team for marketing operations, driving planning, budget allocation, and collaboration across marketing and finance departments to optimize effectiveness and foster a data-driven culture.

Support Klook's business development by assisting product onboarding, responding to merchant inquiries, performing basic data analysis, conducting product quality checks, and identifying process improvements.