Key Account Manager

Posted Yesterday
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Shanghai, Shanghai Municipality, Shanghai, CHN
In-Office
Senior level
Healthtech • Pharmaceutical
The Role
Responsible for managing customer relationships and driving sales in a designated territory, focusing on Edwards' medical products related to cardiovascular health.
Summary Generated by Built In

Patients with mitral and tricuspid heart valve disease often have complex conditions with limited treatment options. Our Transcatheter Mitral and Tricuspid Therapies (TMTT) business unit is boldly pursuing an innovative portfolio of technologies to address a patient’s unmet clinical needs. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

Drives business in own territory/account within portfolio of own business unit. Manages relationship with customers, looking to grow Edwards' share of wallet. Identifies, develops and closes new sales opportunities.

How you’ll make an impact:
• Serves as main point of contact within own business unit for assigned territory and/or customer base utilizing full understanding of hemodynamic monitoring and/or cardiovascular anatomy, pathology and physiology relevant to EW medical products as it relates to the business
• Builds and manages strong, long-lasting relationships with customers and other influencers, expands network in assigned region to push Edwards positioning in the market utilizing creativity and influencing skills with new or existing customers on buying decisions using tact and diplomacy
• Develops and closes new business opportunities , and identifies areas of improvement to meet sales targets while developing and executing annual plan to achieve region objectives
• Other incidental duties

What you'll need (Required):
Bachelor's Degree in in related field , 5 years' experience of progressive sales experience Required
medical devices industry experience Required

What else we look for (Preferred):
• Full knowledge of the strengths and limitations of own products and competitor products
• Develops deeper understanding of own business, medical devices industry and selling environment of own region
• Full knowledge of customer organizations and how market environment impacts customers
• Full understanding of hemodynamic monitoring and/or cardiovascular anatomy, pathology and physiology relevant to EW medical products as it relates to the business
• Ability to manage competing priorities in a fast paced environment
• Strict attention to detail
• Understands customer needs, feedback and objections and explains products to influence customer perception of value
• Utilizes creativity and influencing skills with new or existing customers on buying decisions using tact and diplomacy
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

Top Skills

Medical Devices
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The Company
Draper, Utah
13,687 Employees
Year Founded: 1958

What We Do

Edwards Lifesciences (NYSE: EW), is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. We thrive on discovery and expanding the boundaries of medical technology, serving patients in 100+ countries, with the help of our employees in areas including Clinical Affairs, Quality Engineering, Research & Development, Regulatory Affairs, Sales & Marketing, corporate functions and more. Our roots date back to 1958 when Miles Lowell Edwards, a retired engineer with a background in hydraulics and fuel pump operations, set out to build the first artificial heart. Edwards believed the heart could be mechanized and was encouraged by Dr. Albert Starr to focus on developing an artificial heart valve. After just two years, the first Starr-Edwards mitral valve was developed and successfully placed in a patient. This innovation spawned Edwards Laboratories. Miles’ fascination with healing the heart and helping patients with heart disease stemmed from his own experience with rheumatic fever as a teenager and continues to fuel our patient-first culture today. Today, we are as passionate about providing innovative solutions for people fighting cardiovascular disease as we have ever been. It's our Credo. It takes integrity, collaboration, innovation, and focus. We are leaders in the design and manufacture of tissue replacement heart valves and repair products as well as advanced hemodynamic monitoring. We partner with physicians to innovate products designed to help patients live longer, healthier, and more productive lives. Our work is both rewarding and a privilege. The importance of what we do defines our approach. We work together to create an environment where ideas can flourish and we provide our people with the resources, expertise and support to bring those ideas to life. For our legal terms and trademarks, please visit: https://www.edwards.com/legal/legal-terms

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