Key Account Manager

Job Description

The LEGO Group is currently looking for a Key Account Manager to join our office in Canada! In this role you help us lead building our channel strategy whilst managing and developing some of our key accounts.

Are you a passionate high performing Key Account Manager that wants to deliver the best results with your retail partners? Would you like to innovate and find new growth opportunities? If the answer is yes, read below and apply!

NOTE: We are looking to fill a total of two positions as part of our growing team! The information we gather from the interview process will guide the decision on where to our final candidates.

Core Responsibilities

• Lead and run the LEGO business end to end for key strategic customer(s) partnership developing, implementing, tracking and assessing results on growth plans based on healthy flow, inventory management and shoppers’ Insights.

• Seek joined growth opportunities, develop and implement customer plans.

• Deliver Customer Sales, Sell In and Inventory Targets while owning budget planning, execution and control.

• Represent Accounts in Planning processes while handling internal and external collaborators and building customer partnership

• Lead and collaborate with Marketing, Trade Marketing, Operations and Finance around the customer.

• Support our weekly and monthly DP processes and improve forecast quality, leading actions to address opportunities and/or mitigations.

• Collaborate closely with our customers to provide a world-class experience, driving conversion and growth.

• Represent the LEGO Group and its business in front of the customer.

Do your part in our team succeeding

Our "Partner Promise” is one of the most important elements within the LEGO brand framework. The sales team plays a meaningful role in building partnership with external collaborators. With the supports from Marketing in instore execution guidelines, and from Operations in demand planning and order management, this role leads the execution of the LEGO Group's presence in the stores.

We expect drive, we empower and develop people, and we share in every team meeting what we learned. Trying new things, creating solutions and achieving success together in order to “inspire and develop the builders of tomorrow”.

You will be given the phenomenal opportunity to be a part of a team developing the Grocery, Drug and Convenience channel.

Do you have what it takes?

• High performing Key Account Manager, who has worked in a retail environment - ideally grocery for 3+ years.

• Experience leading joined business plans, with strong analytical understanding of customer development.

• Strong budget planning, control and management experience with an end-to-end approach.

• Strong team leadership and collaboration.

• Ability to apply data-driven decision making and insights into action

• Consistent record of building customer relationships and partner management.

• Display outstanding drive, and self motivation.

• Excellent organizational skills with a problem solving mentality and the ability to handle multiple priorities.

• Experience in E-Commerce business

• Proficiency with Microsoft Office

• Retail Link is a plus.

Hybrid working model

Our workplace enables our LEGO® colleagues to be and do their best at work. Introducing a flexible way of working is a great example of how we live up to our ambition. This 3 day in the office hybrid model will exemplify our People Promise by embracing the different life situations of our colleagues.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.