Key Account Manager

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at a significantly reduced price. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

We’re growing fast: Our community of 89 million registered users and 214.000 active partners across 19 countries, have together already saved 307 million meals from going to waste - avoiding almost 830.000 tonnes of CO2e! 
Too Good To Go was named in FastCompany’s March 2022 list of the World's Most Innovative Companies, and was honoured to be included in TIME’s list of the 100 Most Influential Companies of 2022.

We’re looking for talented people with diverse skills and backgrounds to add to our rapidly growing team. That is where you come in: we’re looking for an exceptional Key Account Manager to join us and help grow our impact across Spain based in Madrid or Barcelona

Your mission: 

Reporting to our Key Account Lead, you will be working with a portfolio of our most prominent brands within your business segment.

You will engage with key stakeholders to ensure correct use of service in order to optimise store engagement, improve performance, and increase supply.

Your role:

• Support Key stakeholders and stores to use Too Good To Go and our systems, providing training to new managers and staff
• Engage Key stakeholders and store staff on fighting food waste
• Ensure your stores are maximising their supply so no food is being wasted
• Identify feedback trends from data and conversations with stores and escalate to key stakeholders to find solutions
• Ensure stores have good experiences with our customers and take action to improve store quality
• Administrative tasks, including mass updates for public holidays, and ensuring store information is up to date and accurate, reporting to key accounts
• Key account manager squads work as #oneteam and come together to achieve large projects, such as the roll out of new key accounts, and onboarding & training new stores.

Requirements:

• You have a significant experience in account management or business development in the supermarket segment.
• You have previous knowledge of Spain's Retailer environment.
• You possess great communication skills, with the ability to effectively and quickly connect with partners over the phone and email.
• You have good negotiation skills to communicate upselling proposals to key stakeholders.
• You are Fully proficient in Spanish and English (C1).
• You care for our mission: you are passionate about fighting food waste and the contribution it makes to the climate crisis.
• You are good at working with data, to analyse business KPIS in order to identify trends and opportunities.
• You have a positive and proactive mindset, ready to adapt to the needs of a fast-growing organisation. You are empathetic and have a patience approach. 
• You feel comfortable handling repetitive tasks. You are a team player who is eager to collaborate and continue learning.

Our Values:

• We Win Together
• We Raise the Bar
• We Keep It Simple
• We Build A Legacy
• We Care

What we offer:

• A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
• Working alongside an international community of users, partners and 1,350+ colleagues across 17 countries that are on the same important mission.
• Personal and professional development opportunities in a fast-paced scale-up environment.
• An inclusive company culture where you can bring your authentic self to work
• A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care to offer
• Flexible working schedule and hybrid working policy

Benefits:

• WORK FLEXIBLY: 
• Enjoy hybrid working from home and our great offices 
• Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave
• Health insurance and pension plans (subject to country of employment).
• Additional days off for significant life events
• CELEBRATE & SOCIALISE
• Regular social events like summer and winter parties.
• Coffee, snacks and fully-equipped kitchens.
• Get to know our community with a monthly free Surprise Bag
• Paid volunteer time through our Shareback volunteering programme
• Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups

How to apply:

• We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.
• Submit your CV and Cover letter in English.
• Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or Linkedin direct messaging.

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