Key Account Manager

Posted 6 Days Ago
Be an Early Applicant
Hill End, Victoria, AUS
Hybrid
Senior level
Robotics • Analytics • Energy
The Role
Manage strategic ABB accounts across NSW and ACT by developing account plans, growing share of wallet, improving profitability, and increasing customer satisfaction. Lead sales strategies for medium-voltage distribution solutions, build executive relationships, manage tenders and projects, provide pricing and competitor insights, achieve sales and margin targets, and resolve customer issues while maintaining safety, integrity, and compliance.
Summary Generated by Built In

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

National Sales & Solutions Manager - ELDS

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Your role and responsibilities

In this role, you’ll help run what runs the world, by taking on meaningful work that drives real impact. Join us in the Electrification Distribution Solutions Team as a Key Account Manager and you’ll have the opportunity to develop, implement, and manage the account strategy that focuses on share of wallet growth, profitability, and customer satisfaction. You will coordinate sales activities, monitor current projects, and manage the resolution of specific customer problems. You will also showcase your expertise by giving input on market price developments and tendencies.

Work model: Hybrid #LI-Hybrid

  • Lead development and execution of the account plan and Statement of Work growth actions, including executive relationship strategy, coverage plans, and opportunity prioritization across NSW and the ACT.
  • Develop and execute targeted sales strategies to increase ABB’s win rate on key customers and projects, positioning full-portfolio Medium Voltage (MV) Distribution Solutions throughout the entire sales cycle.
  • Build senior relationships with key stakeholders and decision-makers to understand buying drivers and end user behaviors, converting insight into differentiated values and solutions.
  • Define and deliver sales and gross margin targets for priority accounts; contribute pricing insights based on market dynamics and implement proactive responses to competitor activity.
  • Navigate multiple tender platforms and collaborate closely with product and segment sales teams to align on market needs and ensure ABB is the first choice for investment projects.
  • Understand key customer business drivers and risks (e.g., sustainability, digital, cybersecurity) and translate them into concrete opportunities for ABB, while maintaining 100% compliance with ABB’s safety, integrity, and ethical standards.
Qualifications for the Role
  • You’ll bring a solid foundation in Engineering (Electrical) or a relevant commercial qualification, giving you the confidence to engage in technical conversations and strategic discussions alike.
  • You have at least 5 years’ experience in sales or account management within a related industry, with a track record of building strong customer relationships and delivering results.
  • Your technical knowledge of the electrical sector, especially mediumvoltage solutions such as switchgear, protection relays, or compact secondary substations sets you up for success in this role.
  • Hands-on experience with estimating and tendering (ideally using SAP) will be a strong advantage as you navigate complex bids and proposals.
  • You’re an excellent communicator, capable of engaging confidently with stakeholders at every level, both inside the business and across the customer landscape.

 

More about us

ABB's Distribution Solutions Division facilitates the efficient and reliable distribution, protection and control of power by improving electric power quality while strengthening the resilience of the grid. The Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium-voltage link between high-voltage transmission systems and low-voltage users. With ABB Ability™ enabled connected solutions at its core, the offering includes medium-voltage air- and gas-insulated switchgear (1 to 66 kilovolts), indoor and outdoor circuit breakers, reclosers, fuses, contactors, relays, instrument transformers, sensors, motor control centers, as well as low-voltage switchgear for the ANSI standard markets.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

Skills Required

  • Engineering degree in Electrical Engineering or a relevant commercial qualification
  • At least 5 years of experience in sales or account management within a related industry
  • Track record of building strong customer relationships and delivering results
  • Technical knowledge of the electrical sector, particularly medium-voltage solutions
  • Experience with switchgear, protection relays, or compact secondary substations
  • Experience with estimating and tendering
  • Experience using SAP for estimating and tendering
  • Excellent communication skills with internal and external stakeholders

ABB Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABB and has not been reviewed or approved by ABB.

  • Healthcare Strength Healthcare coverage is described as comprehensive, with medical, dental, vision, mental health support, and disability and life insurance included. Immediate eligibility in some roles reinforces the sense of dependable core coverage.
  • Leave & Time Off Breadth Time-off offerings are described as broad, including paid holidays, sick days, volunteer time, sabbaticals, and, in some cases, 25 days of PTO. Flexible scheduling and remote-work options add to perceived time-off and flexibility value.
  • Retirement Support Retirement benefits are positioned as robust, including a 401(k) with company contributions or matching and, in some cases, profit sharing or pension savings. Stock purchase/share acquisition programs complement longer-term savings options.

ABB Insights

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The Company
HQ: Zürich
104,000 Employees
Year Founded: 1988

What We Do

ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com

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