Key Account Manager

Posted Yesterday
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North Sydney, Sydney, New South Wales, AUS
In-Office
Mid level
Healthtech
The Role
Manage and grow strategic client accounts across consumer health and beauty. Responsibilities include achieving revenue targets, identifying business opportunities, developing executive relationships, coordinating tailored solutions with internal teams, presenting recommendations, managing renewals and expansions, monitoring satisfaction, supporting multinational opportunities, and mentoring sales colleagues.
Summary Generated by Built In

Key Account Manager

IQVIA ANZ | Hybrid | North Sydney, NSW

Are you a relationship-driven sales professional who enjoys helping clients solve complex business challenges? Do you thrive in a consultative environment where you can influence strategy, drive growth, and partner with some of the leading organisations in consumer health and beauty?

At IQVIA, we're looking for a Key Account Manager to join our high-performing ANZ Key Account Management team. In this role, you'll manage and grow strategic client relationships, identify new opportunities, and deliver innovative solutions that help our clients make better decisions and improve outcomes across the consumer health and beauty industries.

Why Join IQVIA?

As a global leader in healthcare intelligence and clinical research, IQVIA combines data, technology, advanced analytics, and human expertise to help customers accelerate innovation and improve patient outcomes.

This is an exciting opportunity to:

  • Work with clients of some of Australia’s biggest brands
  • Build long-term partnerships with key healthcare industry stakeholders
  • Work with a diverse portfolio of IQVIA solutions and services
  • Collaborate with industry-leading experts across sales, consulting, analytics, and client services
  • Drive meaningful commercial outcomes for clients and IQVIA
  • Develop your career within a global organisation that values innovation and growth

What You'll Be Doing

As a trusted advisor to your clients, you will:

  • Achieve revenue and growth targets across a portfolio of key accounts
  • Develop a deep understanding of your clients' business priorities and challenges
  • Identify new business opportunities and lead account growth initiatives
  • Build strong executive-level relationships across marketing, market research, sales management, and technology functions
  • Partner with internal IQVIA teams to design and deliver tailored client solutions
  • Present compelling recommendations that address complex business needs
  • Manage contract renewals, subscriptions, and account expansion opportunities
  • Monitor client satisfaction and ensure exceptional service delivery
  • Contribute to multi-country opportunities in partnership with regional and global account teams
  • Support and mentor less experienced members of the sales team where required

What We're Looking For

To be successful, you'll bring:

  • A bachelor's degree or equivalent experience
  • 3-5 years' experience in Account Management, Key Account Management, or Business Development
  • Strong commercial acumen and a track record of growing client relationships
  • Excellent communication, presentation, and relationship-building skills
  • The ability to influence and engage stakeholders at all levels
  • A proactive, self-driven mindset with strong ownership and accountability
  • Analytical and problem-solving capabilities, with confidence working with data and insights
  • Advanced Excel and data analysis skills
  • A collaborative approach and ability to work effectively across cross-functional teams
  • Knowledge of IQVIA products and services or experience working within healthcare, beauty, consumer health, market research, data analytics, pharmaceutical, or life sciences environments is desirable

Eligibility:

  • Must be currently based in Australia with full-time, permanent working rights

Ready to Make an Impact?

If you're looking for an opportunity to grow your career in a global organisation while helping some of the healthcare industry's most influential organisations solve critical business challenges, we'd love to hear from you.

Apply today with your current resume.

Suitable applicants will be invited to complete an online assessment via email and SMS from the IQVIA ANZ Talent Acquisition team. Following assessment completion, shortlisted candidates will be contacted by the lead recruiter to discuss next steps.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

Skills Required

  • Bachelor's degree or equivalent experience
  • 3-5 years of experience in account management, key account management, or business development
  • Track record of growing client relationships
  • Strong commercial acumen
  • Excellent communication, presentation, and relationship-building skills
  • Ability to influence and engage stakeholders at all levels
  • Proactive, self-driven mindset with strong ownership and accountability
  • Analytical and problem-solving capabilities
  • Advanced Excel and data analysis skills
  • Ability to collaborate effectively across cross-functional teams
  • Knowledge of IQVIA products and services or experience in healthcare, beauty, consumer health, market research, data analytics, pharmaceutical, or life sciences environments
  • Currently based in Australia with full-time, permanent working rights

IQVIA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
  • Retirement Support Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
  • Leave & Time Off Breadth Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.

IQVIA Insights

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The Company
HQ: Durham, NC
61,500 Employees
Year Founded: 2016

What We Do

IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.

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