Key Account Manager - Star Accounts (West)

Posted 2 Days Ago
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Mumbai, Maharashtra, IND
In-Office
Mid level
Biotech • Manufacturing
The Role
Manage strategic key accounts across West India by developing customer relationships, executing account plans, driving revenue and margin growth, coordinating flavor solution delivery, and monitoring market and competitive trends. The role includes customer marketing campaigns, Salesforce project management, cross-functional collaboration, business development, and extensive travel. Candidates need 3–5 years of sales or commercial experience in flavors, food ingredients, or food and beverage, along with strong commercial, technical, communication, and project management skills.
Summary Generated by Built In

Job Summary

Are you passionate about innovation that transforms everyday products into extraordinary experiences?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.

Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.

The role is based in Mumbai, India (Hybrid role). Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

  • Partner with key internal stakeholders to align and implement strategic industry plan initiatives and product offering.

  • Support strategic goals by implementing business plan to achieve and exceed target revenue and gross margin.

  • Run various marketing campaigns with key customers in West India.

  • Cultivate and develop relationships with top management of targeted existing and potential customers to promote IFF as the preferred supplier.

  • Effectively manage projects in Salesforce and update them on a periodic basis.

  • Ensure timely and successful delivery of flavor solutions and services according to customer needs and requirements.

  • Develop comprehensive account plans that outline customer strategies while managing a strong project pipeline.

  • Monitor industry trends, market potentials, top market player movements, competitive intelligence and feedback to the team.

What Makes You the Right Fit

  • Bachelor or Master's degree (or equivalent) in Food Science, Food Technology, Business Management, Marketing etc.

  • Minimum 3-5 years of sales or commercial experience in Flavors, Food ingredients or Food & Beverage industry.

  • Experience with customers engagement and key account management.

  • Good commercial and technical acumen related to flavors, their end use along with an understanding of market dynamics and consumer needs.

  • Strong project management skills and driving business development with a cross functional team.

  • Strong interpersonal skills, networking ability and team player.

  • Proactive and independent. Proven ability to work and manage time and priorities un-supervised. 

  • Effective listening, verbal and written communication, and presentation skills.

  • Willing to travel extensively.

How Would You Stand Out?

  • Knowledge of the Food Ingredients business is preferred.

  • Demonstrated “can do” attitude, positive approach to problem solving.

  • Ablility to work independently and demonstrates respect for people.

Why Choose Us?

  • Multinational and supporting environment

  • Health insurance

  • Training opportunities

  • Learning and development programs

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Skills Required

  • Bachelor's or Master's degree in Food Science, Food Technology, Business Management, Marketing, or equivalent
  • 3–5 years of sales or commercial experience in flavors, food ingredients, or the food and beverage industry
  • Experience with customer engagement and key account management
  • Commercial and technical acumen related to flavors, end uses, market dynamics, and consumer needs
  • Strong project management and business development skills
  • Strong interpersonal, networking, teamwork, communication, and presentation skills
  • Ability to work independently and manage time and priorities without supervision
  • Willingness to travel extensively
  • Knowledge of the food ingredients business

IFF Family of Companies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IFF Family of Companies and has not been reviewed or approved by IFF Family of Companies.

  • Fair & Transparent Compensation Pay is considered competitive in many roles and locations, and compensation is often described as good.
  • Parental & Family Support A global minimum of 16 weeks of fully paid parental leave for all new parents is in place. This policy is positioned as a notable component of the overall package.
  • Leave & Time Off Breadth Core offerings include paid time off, sick days, holidays, and sabbatical leave. Flexible scheduling options such as compressed workweeks and hybrid/remote arrangements are available where feasible.

IFF Family of Companies Insights

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The Company
HQ: Chicago, IL
13,014 Employees

What We Do

Meet IFF: We boldly bring together science and creativity to create what the world needs. An industry leader in food, beverage, health and biosciences, we create essential solutions – from global icons to unexpected innovations and experiences. Equal parts outspoken and analytical, our international collective of thinkers working with customers to bring scents, tastes, experiences, ingredients and solutions for products people crave. With 24,000 employees across 65 countries, more than 110 manufacturing facilities, 100 R&D centers, and 33,000 customers across the world, we’re poised to make a difference on an unprecedented scale. Without our boundary-pushing passion and end-to-end expertise, the future wouldn’t be the same. Visit us at www.iff.com to learn more about how our talented people and new technology are challenging the expected, championing creators and doing more good for people and planet. Explore what sets us apart.

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