KEY ACCOUNT MANAGER (F/M/D)

Posted 9 Days Ago
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Warsaw, Warszawa, Masovian, POL
Hybrid
Mid level
Utilities • Renewable Energy
The Role
The Key Account Manager will handle sales activities, analyze key metrics, manage client contracts, and report on customer issues. They will also provide insights on market changes and competitor activities.
Summary Generated by Built In
Company Description

Do you want to contribute to projects changing the meaning of energy consumption in the Baltics and beyond? Ignitis is a part of the Ignitis Group – a renewables-focused integrated utility. Our purpose is to create a 100% green and secure energy ecosystem for current and future generations.

Ignitis offers advanced energy solutions and services to both private and business clients, enabling effective energy management, consumption, and production. The electric vehicle quick-charge network, Ignitis ON, significantly contributes to sustainable mobility in the Baltics. Simultaneously, the platform eparkai.lt opens the door for everyone to become a green electric power producer.

We supply power and natural gas to 1.5 million customers in Lithuania and, through our operations in Latvia, Estonia, Finland, and Poland, we are accelerating the development of green energy throughout the wider Baltic region. 

www.ignitis.pl #ignitispolska 

Job Description

We are currently looking for a new colleague to join the Key Account division of Ignitis Polska, where you’ll be responsible for our sales activities. If that speaks to you, we’d be happy to welcome you to our team! 

Take YOUR part in #EnergySmart!  

You will contribute to green and secure energy ecosystem creation by:  

  • Reporting sales outcomes, including revenues, sales growth, and achievement of targets
  • Reporting and analyzing key metrics such as customer retention, contract value, and customer satisfaction indices
  • Updating on progress in negotiations of contracts and agreements with key clients and their outcomes
  • Reporting identified risks associated with key clients and proposing risk management strategies
  • Providing insights into market changes and competitor activities that may impact key client relationships
  • Reporting customer issues and queries and taking action to resolve them effectively
  • Informing about the implementation of new technologies and innovative solutions that impact customer service and operational efficiency

Qualifications

  • University degree or equivalent
  • 3+ years of experience in the energy sector
  • Communication, negotiation and time management skills
  • Flexibility and adaptability 
  • Skilled in building long-term relationships with clients and stakeholders
  • Excellent verbal and written communication skills both in Polish and English languages
  • Advanced knowledge of MS Office (primarily Excel)

Additional Information

  • Compensation corresponding to experience and competencies, and financial incentives dependent on achieved results
  • Health insurance
  • A hybrid work model (3+2) and flexible working hours
  • Internal career opportunities
  • Diverse and inclusive environment
  • Take part in an unfolding energy transformation process to create a 100% green and secure energy ecosystem for both current and future generations

Join a growing and increasingly international team of energy smart people united by a common purpose. We all play our part in creating a 100% green and secure energy ecosystem for current and future generations.

And the way to achieve this is certainly not to wait for the perfect moment. We believe that the power to act comes from the charge we bring to our work every day. United by purpose. Owning the challenge. Passion for reinvention. Pursuing excellence. These are our mindsets. Together, they yield the energy that drives everything we do. The energy generated by our choices. If you are guided by the same mindsets – we look forward to welcoming you to our team!

As we pursue our strategic goals to increase gender balance in Ignitis Group, we are indicating “f/m/d” next to job titles, meaning we welcome candidates of all genders – female, male or diverse.

Ignitis Group ensures equal opportunities. We welcome all applicants and do not discriminate against race, religion, gender, sexual orientation or gender identity, age, disability or other personal traits unrelated to work obligations.

Skills Required

  • University degree or equivalent
  • 3+ years of experience in the energy sector
  • Communication, negotiation and time management skills
  • Flexibility and adaptability
  • Skilled in building long-term relationships with clients and stakeholders
  • Excellent verbal and written communication skills in Polish and English
  • Advanced knowledge of MS Office, primarily Excel
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The Company
HQ: Vilnius, Vilniaus
1,628 Employees

What We Do

Ignitis Group is a renewables-focused integrated utility. The group’s core activities include power and heat production and supply, power and natural gas trading and distribution, and power system maintenance and development. The development of green energy is a priority for Ignitis Group with an aim to become the region’s main competence center for new energy and a leader in distributed energy solutions in the Baltic Sea region and beyond. Group companies operate in Lithuania, Latvia, Estonia, Poland and Finland. Group innovation fund invests in energy startups in the UK, Norway and France.

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