CAPCO POLAND
Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry.
We are also:
- Experts in banking and payments, capital markets and wealth and asset management
- Committed to growing our business and hiring the best talent to help us get there
- Focused on maintaining our nimble, agile and entrepreneurial culture
Role Overview
Lead the transformation of vendor management practices to improve transparency, accountability, and operational effectiveness across strategic supplier relationships. The role is responsible for redesigning ways of working, updating contractual frameworks, defining and implementing performance KPIs, and establishing robust governance and change control processes. The objective is to restore clear visibility of vendor performance, contractual obligations, and actual cost drivers while ensuring alignment with business objectives.
Key Responsibilities
- Lead the end-to-end transformation of vendor management processes, frameworks, and governance models.
- Review and update vendor contracts to ensure alignment with business requirements, performance expectations, and commercial objectives.
- Define, implement, and monitor key performance indicators (KPIs) and service level metrics to drive vendor accountability and performance improvement.
- Establish effective governance structures, reporting mechanisms, and change control processes to enhance transparency and decision-making.
- Develop and maintain clear visibility of vendor performance, contract compliance, and actual cost realization.
- Identify and address gaps, risks, and inefficiencies within existing vendor management arrangements.
- Build strong relationships with internal and external stakeholders to drive alignment and successful delivery of transformation initiatives.
- Influence senior stakeholders and vendor partners to achieve desired outcomes and sustainable improvements.
- Collaborate closely with cross-functional teams across HSBC, including Real Estate, Procurement, and Finance, to ensure integrated delivery and consistent governance.
Required Experience & Skills
- Proven experience leading vendor management, supplier governance, or outsourcing transformation initiatives within complex organizations.
- Strong track record of contract management, vendor performance management, and governance implementation.
- Demonstrated ability to influence senior stakeholders and drive change across multiple business functions.
- Excellent stakeholder management and communication skills.
- Strong analytical and commercial acumen with the ability to interpret performance and cost data.
- Experience working collaboratively across Procurement, Finance, Real Estate, and other corporate functions.
- Ability to manage multiple priorities and deliver results in a fast-paced, matrixed environment.
WHY JOIN CAPCO?
- B2B contract
- Possibility to work remotely
- Speaking English on daily basis, mainly in contact with foreign stakeholders and peers
- Access to required IT equipment
- Being part of the core squad focused on the growth of the Polish business unit
- A work culture focused on innovation and creating lasting value for our clients and employees
ONLINE RECRUITMENT PROCESS STEPS
- Screening call with the Recruiter
- Competencies interview with Capco Hiring Manager
- Client’s interview
- Feedback/Offer
Follow us here or contact us directly [email protected]
#LI-Hybrid
Skills Required
- Proven experience leading vendor management initiatives
- Strong track record of contract management
- Ability to influence senior stakeholders
- Stakeholder management and communication skills
- Strong analytical and commercial acumen
- Experience across Procurement, Finance, Real Estate
- Ability to manage multiple priorities
What the Team is Saying
Capco Compensation & Benefits Highlights
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Healthcare Strength — Health, dental, vision, EAP and fitness support are described as solid, reinforced by a global wellbeing program with mental‑health resources and financial‑wellness content.
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Leave & Time Off Breadth — Vacation & Paid Time Off and Sick Leave are characterized as strong, with flexible, hybrid working and family‑friendly policies also highlighted.
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Parental & Family Support — Parental leave is presented as a strong point alongside adoption, fertility and childcare benefits, with exact terms varying by country and role.
Capco Insights
What We Do
Capco, a Wipro company, is a global management and technology consultancy specializing in driving transformation in the energy and financial services industries. Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to fast-track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting edge ingenuity is brought to life through its award-winning Be Yourself At Work culture and diverse talent. TRUSTED ADVISORS - Our collaborative and entrepreneurial approach position us as trusted long-term partners to our clients. DEEP EXPERTISE - Clients look to us for clear guidance, proven expertise, and the support they need to set their companies up for success. DISRUPTIVE SOLUTIONS- We do not provide off -the-shelf answers to clients’ challenges. Instead, we work in close collaboration to understand the issues, and craft disruptive, bespoke solutions. ACCOUNTABILITY AND OWNERSHIP - We recognize every client has distinct needs and expectations, and we take ownership and accountability for the solutions we design, build, and deliver.
Why Work With Us
We support and encourage an inclusive culture, entrepreneurial outlook and independent thinking. Capco is not about organizational charts and rigid hierarchies – we want all employees to feel that Capco is their firm to own and run. We believe diversity powers innovation. Be Yourself At Work (#BYAW) is an integral and underlying part of our culture
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Capco Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
