Key Account Manager, Canada

About Us:
ADLINK is a key and important player in the Industrial embedded PC industry, and is seeing considerable growth opportunity in Canada. We are currently looking to add a new Key Account Manager in the Greater Toronto area, who will play an important role in building strategic relationship with Original Equipment Manufacturing (OEM)/Original Design Manufacturing (“ODM”) accounts in ADLINK target vertical industries. Through the supervision of the Canadian Sales Director, the Key Account Manager will ensure customer satisfaction of existing customer relationship and sign on new customers of a similar type, focusing on increasing revenue for the company. The Key Account Manager will be responsible for achieving sales quota and account targets.
Essential Job Functions (include, but are not limited to the following):

• Develop new OEM/ODM accounts and proactively identify opportunities to add value and strengthen customer relationships.
• Play the pivotal role as quarterback to support key account customer requirements and orchestrate resources to win the business.
• Developing Executive Relationships and Establishing ADLINK as a Strategic Partner to them.
• Be a trusted advisor, deeply understanding the customer's needs to reduce their total cost of ownership, mitigate business risks, and enhance their market position.
• Meet and exceed assigned quarterly and annual quotas, including but not limited to sales revenue, design win quantity, design win revenue, and new customer engagements.
• Penetrate vertical industries by up-selling and cross-selling ADLINK’s products and services including components, boards, systems, solutions, engineering and DMS services.
• Provide prompt response to field questions and inquiries from customers.
• Ensure customer satisfaction and customer retention through consistent, productive account calls; and structure, negotiate, and close deals that meet customer expectations.
• This is a remote role, but Travel required in this role (customer meetings within territory, annual sales events, etc.).

Job Qualifications (To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions):
Education:

• Bachelor’s degree in business administration, science, electronics or related field or equivalent trainings.

Experience:

• Minimum of 5+ years’ of successful key account manager or in similar roles managing OEM/ODM and Business-to-Business relationships in computer and electronic manufacturing companies.
• Proven track record of selling computer hardware, or electronic complex system components solutions and building OEM/ODM customers, or similar background and experience.

Knowledge/Skills/Qualifications:

• Ability to forge and nurture executive-level relationship.
• Excellent in strategic selling and take the lead in high level sales engagements.
• Ability to generate leads, penetrate new accounts and develop and manage a pipeline.
• Excellent communication (written, verbal, and listening) and presentation skills.
• Understanding of embedded systems, industrial PC (hardware and software) is a plus.
• Strong negotiation skills with a problem-solving attitude.
• Excellent interpersonal skills with an aptitude for building strong customer relationships.
• A hunter mentality with proven track record of prospecting and closing new business at new accounts.
• History and existing contact network with customers in the medical, industrial or automation is a plus.

Work Environment:

• Ability to travel up to 25%-50% to visit customers, prospects, or events.
• This position is a remote location one (work from home office)
• Mileage reimbursement plan
• Cell phone plan

This job description is not intended to be all inclusive, and employees shall perform other duties as appropriate. Ampro ADLINK Technology, Inc. reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. This job description does not constitute a written or implied contract of employment. Ampro ADLINK Technology, Inc. is an Equal Opportunity Employer Veterans/Disabled.