Director of Strategic Sales

Posted 3 Hours Ago
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Hiring Remotely in United States
Remote
Senior level
Artificial Intelligence • Machine Learning • Natural Language Processing • Conversational AI
Smartcat is on a mission to become the wall-to-wall Language AI platform.
The Role
The Director of Strategic Sales at Smartcat will lead the sales strategy, focusing on building relationships with global enterprises and enhancing customer engagement. This role involves overseeing sales operations, crafting compelling pitches, and driving growth by delivering high-quality language AI solutions to enhance multilingual content management.
Summary Generated by Built In
About Smartcat

Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises. 

Smartcat is uniquely positioned within the $100+ billion multilingual content industry, which is currently served by tens of thousands of agencies. This results in a highly fragmented and inefficient supply chain, high costs, unacceptable turnaround times, and quality issues. Using highly qualified internal resources to translate or create multilingual content (insourcing) solves the quality problem for enterprises, but if done manually, it can't solve for scalability, high cost, and slow turnaround.

Smartcat changes the ROI equation in favor of insourcing with its Language AI platform for enterprise end-users. It delivers high-quality, instantaneous AI translations or generates new content in any language by tapping into a customer-specific multilingual content library. The AI output is further refined through human editing by the client's internal reviewers or experts from the Smartcat's embedded global marketplace of linguists and content editors. This AI output continuously improves through the editing feedback loop, ensuring consistent and customer-tailored results.

More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat to communicate their innovations and ideas all over the world.

As a dynamic Series C company, Smartcat is growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises. It's well-funded by notable VCs, and is capital efficient, offering a unique blend of hyper-growth potential with downside protection and the capacity for long-term planning and strategy.

Smartcat was founded in 2016 to help global enterprises create and manage their multilingual content. Today, Smartcat is the essential language AI platform for the global enterprise. 

Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team. It also allows any user to create new content by tapping into a multilingual enterprise library. 

More than 1,000 global companies including 25% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world.

Smartcat’s vision is to realize a world where there is equal access to innovations and ideas. 

Smartcat is backed by Matrix Partners, FJ Labs, and other leading VC firms focusing on SaaS, marketplaces and AI. You might recognize names like HubSpot, Zendesk, Uber, Stripe, RigUp, and Quora in their portfolios. Despite the economic recession, Smartcat is growing at 150% YoY. It's well-funded and capital efficient, providing a unique combination of a hyper-growth environment with downside protection and the ability to think and plan long-term. 

Mission

Smartcat positions itself as the central hub for managing your enterprise's multilingual content, seamlessly integrating diverse content assets. Our AI acts as a dynamic facilitator in this process, streamlining content creation and translation. It intelligently leverages existing materials to generate and adapt content across various languages. This approach not only fosters consistency within teams but also significantly saves time, establishing Smartcat as a vital tool for global content management in any language. Your mission is to build the Strategic Sales team, driving expansion ARR in a heavy outbound cross sell motion.

Your outcomes 

  • Reach quarterly ARR quota objectives from a global team portfolio of assigned customers, partnering with Solutions Architects, Marketplace Delivery Team, and Customer Success to enable and accelerate customer growth through exceptional value delivery
  • In addition to ARR, you will partner closely with customer success to drive adoption and utilization, ensuring healthy long-term growth of accounts
  • Help build the land and expand playbook to grow departmental land opportunities into seven-figure enterprise wide engagements
  • Reporting to the VP of Account Management, you will oversee a team of 6 (current headcount #) globally-dispersed Strategic Account Executives and be responsible for recruiting and growing the team in EMEA and the USA
  • Define the roles and responsibilities of the Strategic Sales team to support the overall company goals in expansion ARR
  • Develop a high performing sales team through continuously coaching and supporting the team on opportunities, providing direct feedback and creating a culture of accountability
  • Continue increasing talent density in the Strategic Sales team by hiring and retaining A+ players, fostering a culture of curiosity, urgency, customer centricity, and exceptional performance. 

Requirements

  • 8+ years in enterprise sales within a B2B SaaS workflow or collaboration tool company, or in an AI SaaS company
  • 5+ years of first line sales leadership experience
  • Sandler Sales training and experience coaching to the MEDDPICC qualification framework preferred
  • Ability to understand the Smartcat product vision and platform functionality in depth. We are building a market network for the global industry, engaging several sides of the marketplace, and running several products combined in the all-in-one platform offering
  • Strong data analysis skills coupled with the ability to uncover and demonstrate value to customers
  • High level of intellectual curiosity, a passion for learning, and a builder mentality
  • Consultative and able to navigate the complexities and needs of clients across industries, size and life cycles
  • Integrity, full commitment, and a strong sense of ownership
  • Eagerness for success and an aggressive mindset towards growth
  • Openness to feedback and alternative opinions and ideas
  • Readiness to work in a highly intense cross-functional startup environment, requiring extreme focus, a sense of urgency, and persistence to breakthrough
  • Exceptional commitment to evidence- and data-informed decision-making
  • Comfortable working with remote teams across time zones
  • Easy going personality with an appreciation of cultural differences

Why joining Smartcat might be your best move so far

  • Fully remote team
    We are a global team of 200+ enthusiastic people spread across 30 countries. We have been fully remote since 2020, with some locations populated with more Smartcatters than others, such as Boston, NYC, SF, the Bay Area, London, Lisbon, and Yerevan.
  • Innovating the $50 Billion-old industry
    Smartcat’s innovative business model taps into this $50B language translation industry with a platform allowing enterprise end users to stop using traditional outsourcing and enjoy easy-to-use AI-powered SaaS that delivers immediate high-quality results at a fraction of the cost.
  • High impact role enabling innovation and inclusion in organizations
    You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. 
  • Join the rocketship to scale-up 10x and beyond together
    We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series B startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 150% YoY, thanks to our strong product-market fit and high-performing team. 
  • Smartcat Culture: Where Diversity Meets High Performance
    At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.
Why joining Smartcat might be your best move so far
  • Fully remote team
    We are a global team of 200+ enthusiastic people spread across 30+ countries. We have been fully remote since 2020, with some locations populated with more Smartcaters than others, such as Boston, NYC, SF, the Bay Area, London, and Lisbon.
  • Innovating a $100 Billion industry
    Smartcat’s innovative approach towards multilingual content, taps into a $100B industry. Our platform enables enterprise end users to stop using traditional outsourcing methods, and start enjoying an easy-to-use, AI-powered SaaS, that delivers immediate high-quality results, at a fraction of the cost.
  • High impact role enabling innovation and inclusion in organizations
    You will enjoy building with us. You will drive changes in how an old-fashioned global language industry operates while improving how hundreds of thousands of people work and millions of people exchange knowledge and ideas worldwide. 
  • Join the rocketship to scale-up 10x and beyond together
    We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here. 
  • Smartcat Culture: Where Diversity Meets High Performance
    At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and clear, honest and direct communication. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to diversity and inclusion is steadfast, and we stand firmly against discrimination and harassment.

        


The Company
HQ: Boston, Massachusetts
242 Employees
Remote Workplace
Year Founded: 2016

What We Do

Smartcat is the essential language AI platform for any global enterprise.

Our client-tailored language AI turns content in any format into any language, from documents to videos to complex websites and software, making global operations simple for any corporate team.

It also allows any user to create new content by tapping into a multilingual enterprise library. Teams get results at 1/100 of the cost in minutes, not weeks, and never have to make the same edits twice with adaptive AI that remembers every update made by any team member.

The editing process can be scaled up in no time by accessing the largest embedded marketplace of linguists and editors, all AI-automated. More than 1,000 global companies including 20% of the Fortune 500 trust Smartcat to communicate their innovations and ideas all over the world

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Smartcat Offices

Remote Workspace

Employees work remotely.

Our HQ is in Boston, United States, but our workforce is global — from San Francisco to New York, Barcelona to Istanbul, and beyond! The choice is yours at Smartcat.

Typical time on-site: None
HQBoston, Massachusetts

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