Key Account Management Leader, Diagnostics Platform India

Reposted 11 Days Ago
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2 Locations
In-Office
Expert/Leader
Healthtech • Other • Software • Biotech
The Role
The Key Account Management Leader will drive strategic account management, business development, contract negotiations, and lead a team to enhance customer relationships in the Diagnostics sector.
Summary Generated by Built In

Bring more to life.

At Danaher, our work saves lives. And each of us plays a part. Fueled by our culture of continuous improvement, we turn ideas into impact – innovating at the speed of life. Our 63,000+ associates work across the globe at more than 15 unique businesses within life sciences, diagnostics, and biotechnology.   Are you ready to accelerate your potential and make a real difference? At Danaher, you can build an incredible career at a leading science and technology company, where we’re committed to hiring and developing from within. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. Learn about the Danaher Business System which makes everything possible.

The Key Account Leader, India, Diagnostics Platform will be responsible for leading a team of key account managers, developing and executing account strategies, and ensuring the long-term success and satisfaction of our top-tier customers. The leader will play a crucial role in shaping our approach to strategic key account engagement, contributing directly to our organizational objectives.

This position reports to the Vice President, Diagnostics Platform, India and is a part of the Diagnostics group at the Danaher Corporation located in either Mumbai or Bengaluru and will be an on-site role.  

In this role, you will have the opportunity to:

  • Strategic Account Leadership: Develop and implement comprehensive account plans and strategies for key accounts, aligning with company goals and customer objectives to improve wallet share and profitability. Own and Build strong, executive-level relationships with key stakeholders within assigned accounts, acting as a trusted advisor and strategic partner.
  • Business Development: Drive growth and expand our strategic footprint within key accounts by identifying and pursuing new business, cross-selling, and upselling the full breadth of our product range across Dx platform. This includes leveraging the expertise of Application Specialists, Customer Support (CAS), the Service Department, and Senior Management to unlock each account's maximum potential.
  • Contract Negotiation: Lead and support complex contract negotiations, ensuring favorable terms while maintaining strong client relationships.
  • Market Insight: Stay abreast of industry trends, customer needs, and competitive landscape to inform strategic planning and product development.
  • Cross-Functional Collaboration: Work closely with sales, marketing, product development, and customer service teams to ensure seamless customer experience and the delivery of integrated solutions.  
  • Compliance & Risk Management: Collaborate and implement policies and procedures to ensure compliance with all legal and regulatory requirements, proactively minimizing and managing business risks in all Key Accounts across Dx platforms.
  • Team Leadership & Development: Lead, mentor, and coach a team of Key Account Managers, fostering a high-performance culture focused on customer success, professional development, and collaborative problem-solving. Build value based commercial excellence by providing capabilities in Clinical and Diagnostic acumen.

The essential requirements of the job include:

  • Master’s degree in business administration, Marketing, or a related field.
  • 15+ years of progressive experience in key account management, strategic sales, or business development, preferably within the Diagnostics or Medical Equipment sector.
  • 5+ years of experience in a leadership or management role, leading and developing account management teams.
  • Worked extensively in Hospital segment and can build talk track with Hospital clinicians and Laboratory heads.
  • Demonstrated ability to develop and execute strategic account plans that resulted in significant revenue growth and customer retention.
  • Exceptional communication, negotiation, and presentation skills with the ability to influence at all levels. Proven track record of building and maintaining strong executive-level relationships.
  • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Skills Required

  • Master's degree in business administration, Marketing, or a related field
  • 15+ years of progressive experience in key account management, strategic sales, or business development
  • 5+ years of experience in a leadership or management role
  • Worked extensively in Hospital segment
  • Exceptional communication, negotiation, and presentation skills
  • Strong analytical skills with the ability to interpret data

Beckman Coulter Diagnostics Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Beckman Coulter Diagnostics and has not been reviewed or approved by Beckman Coulter Diagnostics.

  • Healthcare Strength Healthcare coverage is described as comprehensive, including medical, dental, vision, life and disability insurance, flexible spending accounts, and mental health support. Feedback suggests these offerings are a notable strength of the overall package.
  • Leave & Time Off Breadth Paid time off, paid holidays, sick days, and volunteer time are highlighted, with flexibility or remote arrangements available for some roles. Feedback suggests this breadth of time-off options contributes meaningfully to total rewards.
  • Parental & Family Support Paid parental leave is provided for birth, adoption, or foster placement with the ability to use time in flexible increments within the first year. Feedback suggests family-focused perks like adoption support add tangible value for caregivers.

Beckman Coulter Diagnostics Insights

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The Company
HQ: Brea, CA
10,526 Employees
Year Founded: 1935

What We Do

Beckman Coulter is committed to advancing healthcare for every person by applying the power of science, technology, and the passion and creativity of our teams to enhance the diagnostic laboratory’s role in improving healthcare outcomes. Our diagnostic systems are used in complex biomedical testing, and are found in hospitals, reference laboratories and physician office settings around the globe. Beckman Coulter offers a unique combination of people, processes and solutions designed to elevate the performance of clinical laboratories and healthcare networks. We do this by accelerating care with a menu that matters, bringing the benefit of automation to all, delivering greater insights through clinical informatics and unlocking hidden value through performance partnership. An operating company of Danaher Corporation since 2011, Beckman Coulter is headquartered in Brea, Calif., and has more than 11,000 global associates working diligently to make the world a healthier place.

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