Key Account Management Leader, Diagnostics Platform India

Reposted 12 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Biotech
The Role
The Key Account Management Leader will lead a team, develop account strategies, drive business growth, and ensure customer satisfaction for key accounts within the Diagnostics sector.
Summary Generated by Built In

Bring more to life.

At Danaher, our work saves lives. And each of us plays a part. Fueled by our culture of continuous improvement, we turn ideas into impact – innovating at the speed of life. Our 63,000+ associates work across the globe at more than 15 unique businesses within life sciences, diagnostics, and biotechnology.   Are you ready to accelerate your potential and make a real difference? At Danaher, you can build an incredible career at a leading science and technology company, where we’re committed to hiring and developing from within. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. Learn about the Danaher Business System which makes everything possible.

The Key Account Leader, India, Diagnostics Platform will be responsible for leading a team of key account managers, developing and executing account strategies, and ensuring the long-term success and satisfaction of our top-tier customers. The leader will play a crucial role in shaping our approach to strategic key account engagement, contributing directly to our organizational objectives.

This position reports to the Vice President, Diagnostics Platform, India and is a part of the Diagnostics group at the Danaher Corporation located in either Mumbai or Bengaluru and will be an on-site role.  

In this role, you will have the opportunity to:

  • Strategic Account Leadership: Develop and implement comprehensive account plans and strategies for key accounts, aligning with company goals and customer objectives to improve wallet share and profitability. Own and Build strong, executive-level relationships with key stakeholders within assigned accounts, acting as a trusted advisor and strategic partner.
  • Business Development: Drive growth and expand our strategic footprint within key accounts by identifying and pursuing new business, cross-selling, and upselling the full breadth of our product range across Dx platform. This includes leveraging the expertise of Application Specialists, Customer Support (CAS), the Service Department, and Senior Management to unlock each account's maximum potential.
  • Contract Negotiation: Lead and support complex contract negotiations, ensuring favorable terms while maintaining strong client relationships.
  • Market Insight: Stay abreast of industry trends, customer needs, and competitive landscape to inform strategic planning and product development.
  • Cross-Functional Collaboration: Work closely with sales, marketing, product development, and customer service teams to ensure seamless customer experience and the delivery of integrated solutions.  
  • Compliance & Risk Management: Collaborate and implement policies and procedures to ensure compliance with all legal and regulatory requirements, proactively minimizing and managing business risks in all Key Accounts across Dx platforms.
  • Team Leadership & Development: Lead, mentor, and coach a team of Key Account Managers, fostering a high-performance culture focused on customer success, professional development, and collaborative problem-solving. Build value based commercial excellence by providing capabilities in Clinical and Diagnostic acumen.

The essential requirements of the job include:

  • Master’s degree in business administration, Marketing, or a related field.
  • 15+ years of progressive experience in key account management, strategic sales, or business development, preferably within the Diagnostics or Medical Equipment sector.
  • 5+ years of experience in a leadership or management role, leading and developing account management teams.
  • Worked extensively in Hospital segment and can build talk track with Hospital clinicians and Laboratory heads.
  • Demonstrated ability to develop and execute strategic account plans that resulted in significant revenue growth and customer retention.
  • Exceptional communication, negotiation, and presentation skills with the ability to influence at all levels. Proven track record of building and maintaining strong executive-level relationships.
  • Strong analytical skills with the ability to interpret data, identify trends, and make data-driven decisions.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

Skills Required

  • Master's degree in business administration, Marketing, or related field
  • 15+ years of experience in key account management, strategic sales, or business development
  • 5+ years of experience in a leadership role
  • Extensive experience in the Hospital segment
  • Demonstrated ability to develop strategic account plans
  • Exceptional communication, negotiation, and presentation skills
  • Strong analytical skills with data interpretation

Cepheid Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cepheid and has not been reviewed or approved by Cepheid.

  • Leave & Time Off Breadth PTO and paid holidays are portrayed as robust, with formal programs and mentions of generous time off and rollover in some cases. This breadth supports a positive view of time-off availability.
  • Healthcare Strength Core medical, dental, and vision coverage is highlighted repeatedly and is viewed as comprehensive for regular full‑time employees. Descriptions such as “good” or “great” benefits reinforce the strength of the health coverage.
  • Retirement Support A 401(k) plan with company matching is consistently included as part of the package. The presence of matching contributions strengthens perceived retirement readiness.

Cepheid Insights

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The Company
HQ: Sunnyvale, CA
4,883 Employees
Year Founded: 1996

What We Do

Cepheid is dedicated to improving healthcare by pioneering molecular diagnostics that combine speed, accuracy, and flexibility. The company's GeneXpert® systems and Xpert® tests automate highly complex and time-consuming manual procedures, providing A Better Way for institutions of any size to perform world-class PCR testing. Cepheid’s broad test portfolio spans respiratory infections, blood virology, women’s and sexual health, TB and emerging infectious diseases, healthcare-associated infectious diseases, oncology and human genetics. The company’s solutions deliver actionable results where they are needed most – from central laboratories and hospitals to near-patient settings. For more information, visit http://www.cepheid.com.

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