About Ameren Missouri
Ameren Missouri has been providing electric and gas service for more than 100 years, and our electric rates are among the lowest in the nation. Ameren Missouri's mission is to power the quality of life for our 1.2 million electric and 132,000 natural gas customers in central and eastern Missouri. Our service area covers 64 counties and more than 500 communities including the greater St. Louis area.
Our benefits include:
Medical coverage on date of hire
100% employer paid cash balance pension plan
401(k) with company match fully vested on date of hire
Minimum of 15 days paid vacation and 12 paid holidays
Paid parental leave and family caregiver leave
Visit our Benefits & Perks Page for more information on benefits provided to regular full-time employees.
- Act as a main point of contact between Ameren and key account customers
- Develop strong relationships with numerous levels of management within the key account customers in order to provide 24/7 service and support.
- Investigate electric and natural gas service interruptions and provide appropriate level of details to customer on root causes, preventive measures and future expectations. Assist in coordinating maintenance outages
- Provide key account customer communication and coordination of operations during system emergencies to minimize adverse business impact
- Perform the duties of the Emergency Operations Center Liaison during storms or system emergencies when assigned
- Analyze customer business objectives and operational improvement opportunities and work within Ameren to provide solutions.
- Opportunities could include, but are not limited to:
- Service and support
- Electrification
- Growth or expansion
- Renewables
- Deliver key account customer intelligence to influence Ameren Missouri customer and operational strategy. Could include coordinating and leading meetings between customer and Ameren executives
- Facilitate relationships to foster success on large Ameren construction and maintenance projects involving key accounts
- Assist Customer Accounts with adjustments/estimation of account data related to stopped meters, billing errors, etc. Act as point person in metering or billing disputes
- Maintain customer contact information and log ongoing activities, opportunities and data points in Salesforce
- Promote Ameren Missouri Savings Programs, attend Ameren sponsored trade shows, training/certification, etc.
Compensation Range:
$88,500.00 - $137,200.00At Ameren, base salary is one component of a competitive compensation package for employees. Our pay ranges are broad to allow for movement within our organization and to accommodate different skill sets and levels of expertise. We take into consideration a variety of factors including, but not limited to, skills, abilities, experience, education, credentials, and internal equity when determining the base salary offered. Roles are eligible for additional rewards including annual incentive payments based on individual and company performance.
If end date is listed, the posting will come down at 12:00 am on that date:
Thursday August 06, 2026All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.
Skills Required
- Bachelor's degree from an accredited college or university
- Five or more years of relevant experience in utility, financial, customer relationship management, business development, engineering, accounting or related field
- Experience managing projects across multiple departments
- Proficiency with MS Office Suite
- Maneuverability within SharePoint site and Ameren customer portals, including Salesforce
- Understanding of Ameren rates and Missouri's regulatory environment
- Knowledge of basic concepts of electricity and natural gas
- Strong presentation, oral and written communication skills
- Self-motivated, analytical, problem-solving and decision-making abilities
What We Do
We're Ameren Corporation (AEE), a St. Louis-based, Fortune 500 company that powers the quality of life for millions of people throughout Illinois and Missouri. Ameren Illinois provides electric distribution and transmission service, as well as natural gas distribution service, while Ameren Missouri provides vertically integrated electric service, with generating capacity of over 10,200 megawatts, and natural gas distribution service. Combined, we serve 2.4 million electric and more than 900,000 natural gas customers in a 64,000 square mile area. We're the largest electric utility in Missouri and the second largest in Illinois, and we're among the nation's largest investor-owned electric or gas utility.
