Key Account Coordinator

Responsibilities

岗位职责

• Conduct market and account research to identify and qualify potential clients, validating business viability, product applications, and key decision-makers.
• Maintain accurate and up-to-date prospect and customer lists aligned with target accounts and industries.
• Execute cold calls and follow-up communications to introduce the company’s value-added services and initiate sales engagement.
• Maintain customer profiles and interaction records in the CRM, ensuring data accuracy, completeness, and compliance with internal standards.
• Partner closely with traders to support client presentations, proposals, and introductory materials.
• Prepare requisitions and purchase orders in accordance with traders’ instructions and commercial terms.
• Coordinate with internal teams to support order processing and ensure timely, accurate execution.

Requirements

• Bachelor’s degree in business administration, Supply Chain, Sales, Marketing, or a related discipline
• 1–3 years of experience in sales coordination, account support, trading, or customer service. Experience in electronic components or trading environments is an advantage.
• Strong research and analytical skills for qualifying prospects and understanding customer needs.
• Effective communication skills, with confidence in conducting outbound calls and client interactions.
• Well-organized, detail-oriented, and capable of managing multiple tasks simultaneously.
• Proficient in Microsoft Office (Excel, Word, PowerPoint); experience with CRM systems is a plus.
• Ability to work collaboratively with traders and cross-functional teams in a fast-paced environment.
• Good command of spoken and written English and Chinese.

About Smith

Founded in 1984, Smith sources, manages, and distributes the electronic components that go into everything from mobile phones and computers to appliances and automobiles. Smith is the leading independent distributor of electronic components and ranks eighth among all global distributors.

We buy and sell components 24 hours per day, with global sales of USD $3.4 billion in 2025 and in excess of USD $16 billion over the last five years. We’re always moving as we help manufacturers navigate market shifts, customize supply chain solutions, test components using cutting-edge technology, and more.

As a privately held company, Smith employs more than 700 people worldwide, with offices spanning four continents. Our team members are spread out around the world while staying connected to each other, allowing us to provide the expertise of a multinational company while still giving the tailored support of a local business. We have regional headquarters in Houston, Amsterdam, and Hong Kong (China) sales and purchasing offices in Austin, Bangalore, Berlin, Cluj-Napoca, Guadalajara, London, Munich, New York, Penang, São Paulo, Seoul, Shanghai, Shenzhen, and Tokyo, and distribution hubs in Houston, Amsterdam, Hong Kong (China), and Singapore.

For more information, please visit our company website: https://www.smithweb.com/

What We Offer:

• Opportunity for a return offer with a permanent position for high potential candidates upon graduation

• Professional mentorship and hands on experience to accelerate your personal and career development

• Collaborative, energetic, and motivating team culture that supports learning and growth

• Prime office location in the central business district with a modern, comfortable, and well equipped workspace

• Engaging company events and team outings that foster connection and belonging

We are an Equal Opportunity/Affirmative Action Employer.