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Job Description:
Key Account Manager (KAM) – Sales Value | Ingram Micro
Build Strategic Partnerships and Drive High-Value Business GrowthAt Ingram Micro, you'll have the opportunity to manage and grow strategic customer relationships while driving business expansion across a diverse technology portfolio. As a Key Account Manager within the Sales Value organization, you will serve as a trusted advisor to our partners, helping them unlock new opportunities, accelerate growth, and maximize the value of their technology investments.
This role is ideal for professionals who are passionate about business development, customer engagement, and creating long-term partnerships that deliver measurable results.
Why Join Ingram Micro?
- Own Strategic Customer Relationships
Manage a portfolio of high-value partners and become a key contributor to their business success and growth.
- Drive Meaningful Business Impact
Directly influence revenue, profitability, customer retention, and market expansion through strategic account planning and execution.
- Access a Broad Technology Ecosystem
Work with leading global technology vendors and a comprehensive solutions portfolio spanning cloud, infrastructure, cybersecurity, data center, networking, and end-user solutions.
- Accelerate Your Professional Growth
Join a global technology leader committed to developing talent through continuous learning, mentorship, and career advancement opportunities.
- Thrive in a Collaborative Environment
Partner with sales, vendor, marketing, operations, and technical teams to deliver innovative solutions and exceptional customer experiences.
What You'll Do
Develop and execute strategic account plans to achieve revenue and profitability goals.
Build trusted relationships with key decision-makers and stakeholders within assigned accounts.
Identify growth opportunities across the Ingram Micro portfolio.
Drive sales pipeline development and opportunity management.
Coordinate resources across multiple business units to support customer initiatives.
Analyze customer business needs and align technology solutions accordingly.
Lead business reviews and executive-level discussions with partners.
Monitor market trends and competitive activity to identify new opportunities.
Ensure customer satisfaction, retention, and long-term partnership success.
What We Value
Strategic thinking
Customer-centric approach
Relationship management
Business development expertise
Strong negotiation skills
Results orientation
Executive presence
Analytical mindset
Cross-functional collaboration
Adaptability and resilience
What Success Looks Like
Achievement and overachievement of revenue and profit targets.
Growth of assigned accounts and wallet share.
Increased customer retention and satisfaction.
Expansion of solution adoption across key partners.
Strong forecasting accuracy and pipeline health.
Development of long-term strategic partnerships.
The Impact You'll Make
As a Key Account Manager within Sales Value, you will play a critical role in strengthening Ingram Micro's position as a strategic business partner. Your ability to build trust, identify growth opportunities, and deliver business value will help partners achieve their goals while driving sustainable growth for the organization.
Let´s Shape Tomorrow
Skills Required
- Strategic account planning and execution
- Relationship management with key decision-makers
- Business development expertise and pipeline management
- Strong negotiation skills
- Executive presence and ability to lead business reviews
- Analytical mindset to assess customer needs and market trends
- Cross-functional collaboration with sales, vendor, marketing, operations, and technical teams
- Customer-centric approach focused on retention and satisfaction
- Results orientation with focus on revenue and profitability targets
- Adaptability and resilience in a dynamic environment
Ingram Micro Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ingram Micro and has not been reviewed or approved by Ingram Micro.
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Strong & Reliable Incentives — Feedback suggests bonus eligibility is common and commission structures can lift total earnings in sales roles. Pay is described as solid and reliably on time in many contexts.
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Healthcare Strength — Feedback suggests the health offering is comprehensive, with multiple medical options including a copay-only plan and an HSA plan with employer funding. Wellness programs, pharmacy support, and an EAP reinforce the package.
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Retirement Support — Feedback suggests retirement support includes a 401(k) with company match and automatic savings features. This provides a structured foundation for long-term savings.
Ingram Micro Insights
What We Do
Ingram Micro helps businesses Realize the Promise of Technology™. It delivers a full spectrum of global technology and supply chain services to businesses around the world. Deep expertise in technology solutions, mobility, cloud, and supply chain solutions enables its business partners to operate efficiently and successfully in the markets they serve. Unrivaled agility, deep market insights and the trust and dependability that come from decades of proven relationships, set Ingram Micro apart and ahead.
