(FHF) is a fast-growing and culturally diverse company in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 30%+ each year over the last nine years.
Here you will find hard-working colleagues who come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.
Your Title: Junior UI/UX Designer
Your Hours: Monday - Friday 9am - 18:00pm GMT-3
Your Location: Hybrid/Brazil HQ address - Nações Unidas 12901 - São Paulo - SP (required to go to the office two days a week)
You Report To: Engineering Manager
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About the Opportunity:
First Help Financial, recently voted as a "" for the third year in a row is seeking a Senior Principal UI/UX Designer to join our highly skilled and innovative Engineering team. The ideal candidate is an expert in designing various innovative visual components for display of information in software applications; they should have proven experience in the following areas:
What you will do:
Your responsibilities include but are not limited to:
- Collaborating with product owners and internal stakeholders to gather requirements and ideate, refine, and create workflows of business processes for software product pipeline
- Creating designs using wireframes, storyboards, process flows, and sitemaps to capture and convey product functionality and roadmaps
- Developing UI mockups and prototypes that effectively convey application functionality and appearance, preferably using Figma, Invision, and/or other tools
- Preparing and presenting and refining initial drafts to internal teams and key stakeholders
- Collaborating with product owners to disseminate product designs and roadmaps to engineering teams to build and deliver products
- Assisting in refining product design, development, and delivery using user feedback
- Identifying and resolving UX issues and Making layout adjustments based on user feedback
- Developing and improving FHF Design System for internal/external applications and collaborating with development teams to continuously evolve component library
- Conduct specific user-research experience including studying usage behaviors for the product, different path flows for various personas, and critical bottlenecks in existing workflows
- Participating in usability testing and results analysis
- From a design and product perspective, identify and address any impediments or roadblocks that hinder the team's progress, ensuring a smooth development process
- Foster a culture of continuous improvement by participating in retrospectives, incorporating relevant feedback, and implementing actionable changes to enhance team performance and product quality
- Utilize your strong communication skills to ensure clear and transparent communication within the team and with stakeholders at all levels of the organization
What you bring:
- Bachelor's degree in UX or a related design field. Master’s is a plus.
- 2+ years of experience as a UI/UX Designer.
- Experience in front-end development is a plus.
- A comprehensive portfolio showcasing user-centered design projects, highlighting proficiency in problem solving, iterating on solutions, wireframing, prototyping, usability testing.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Ability to think critically and solve problems.
- Ability to learn new technologies and adapt to change.
FHF Benefits…
- Great Perks – We offer generous salaries, social activities, monthly lunches, and a robust employee recognition and talent development program to enhance your career with us.
- Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself.
- Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity for you to establish and develop your career growth. We engage each employee to build a career plan that benefits everyone, and we have a proven record of investing in you.
Diversity and Inclusion
FHF is committed to building a culture that respects and embraces all walks of life, inclusive of all genders, race, culture, age, sexual orientation, and other identities. We will make accommodations when interviewing anyone with special needs.
Top Skills
What We Do
First Help Financial (FHF) is one of the fastest growing auto finance companies in the US. We help overlooked consumers such as first-time buyers get a car by offering flexible financing options and help those consumers make informed financial decisions by offering native-language support. FHF has offices in Boston and Phoenix. We help consumers in over 25 states across the US and plan to expand into all 50 states over the next few years.
At FHF you will find hard-working coworkers that are experts in their jobs and dedicated to their customers. Our values are Compliance, Customer and Colleagues. We hold ourselves to the highest standards of professionalism but also enjoy work with benefits that are geared towards making you successful in life and comfortable at work. We offer affordable, zero-deductible health insurance, tuition reimbursement, 401k match, and lots of free food and flexibility.
We are always looking for more energetic and dedicated people in technology, operations, analytics, sales and other functions. Join our team today!
