PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want - without disruption.
PureSpectrum facilitates more than 65 million online interviews annually through our Marketplace. PureSpectrum also developed the industry's first and only respondent-level scoring system, PureScore. Most recently, PureSpectrum was recognized across the industry: Certified Great Place to Work (2022-2024), Built In's Best Places to Work (2023-2024), Inc Best Workplaces (2023 & 2024), Newsweek's Global Most Loved Workplaces (2023-2024), Deloitte's Fast 500 (2020-2024). PureSpectrum is rapidly becoming the leading solution for quality multi-sourcing, as well as end-to-end automated research solutions.
The Opportunity:
PureSpectrum is seeking a highly motivated Services Associate - Jr. Project Manager to launch their market research career (no experience required). Learn project management by assisting with client projects, ensuring successful delivery and exceeding expectations. Develop a customer-centric mindset and collaborate with a supportive team in our fast-paced environment. You will report directly to the Associate Director, Services, gaining valuable mentorship. This entry-level role is perfect for a quick learner eager to grow in market research!
Location: Westlake Village; in-office requirement 3 days a week
Your Responsibilities:
- Develop and maintain an understanding of client service offerings, best practices, delivery capabilities, and technology platforms
- Ensure all projects you are directly responsible for meet or exceed delivery standards for being on time, in budget, and without quality issues
- Oversee and lead easy to moderately complex projects with little to no supervision (project governance, progress, dependencies, communication, delivery process, project metrics, risk mitigation, etc.) for full-service and sample-only projects; ensuring customer & business expectations are met or exceeded
- Oversee and help manage complex projects with supervision and support from senior team members
- Follow established best practices and processes for project delivery
- Provide feedback to sales on project performance to help improve delivery and key metrics for future projects
- Take ownership of problematic situations and work closely with team members to develop solutions that resolve problems
- Take accountability in the sales process by working closely with sales to provide high-quality customer service to help win future business
Requirements:
- Ability to manage multiple projects with competing priorities.
- Ability to learn and use new technology platforms to meet or exceed customer and project needs.
- Ability to find innovative solutions to address customer and project needs.
- Solid judgment and critical thinking skills.
- Excellent communication and analytical skills.
- Ability to be proactive in anticipating problems and providing solutions.
- A passion for curiosity and a drive to learn continuously.
- Ability to foster positive relationships across teams and customers.
Nice to Have:
- Prior experience in Market Research is preferred, but not required.
PureSpectrum Benefits:
We offer a modern company culture with flexibility, individuality, creativity, and open communication at all levels of the business. Our continued success begins with our culture and core values. Our values guide everything that we do, and our employee benefits are a reflection of that. Benefits include:
- Hybrid work schedule
- Wellness Stipend/Team Workouts (optional)
- Paid PTO and sick time
- Team events and celebrations
- Learning & Development
PureSpectrum is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited under the law.
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What We Do
Built on the ethos of making researchers’ jobs easier, PureSpectrum offers a research marketplace with global supportOur customers are always at the forefront of our minds as we push the industry’s data quality standards forward. Proud to be awarded MR Supplier of the Year in 2021, PureSpectrum continues to provide industry-leading data quality. PureSpectrum developed PureScore™ which monitors survey takers' long-term behavior on our platform and blocks poor respondents from participating, ensuring high-quality data for our clients.
PureSpectrum is a simple yet innovative research experience from project inception to final reporting. Our sample Marketplace Platform gives researchers the ability to quickly access the highest quality respondents. With PureSpectrum, you get the best of everything: agile research with high-quality data you can trust.
On the PureSpectrum Marketplace, researchers are empowered to run projects at whatever cadence their research demands. Our users have the power to access one of the largest consumer datasets available and only pay for the research they need.
In the few years since its inception, PureSpectrum has been named one of the Fastest Growing Companies in North America on Deloitte’s Fast 500 since 2020 and ranked for four years in a row on the GRIT Top 50 Most Innovative List and the Inc. 5000 lists.
Why Work With Us
PureSpectrum has created an environment where every employee feels seen, heard, and cared for. We encourage “candor with kindness” across all departments and empower our employees at every level with opportunities for professional growth.
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