Join Rexel: A Global Leader in Electrical Distribution
Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it.This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.
Rexel Canada operates under six distinct banners : Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley.
Job DescriptionAs the Junior IT Workplace & Infrastructure Analyst in Mississauga, ON your responsibilities include the following:
- Support analysis activities for IT projects and operational initiatives under the guidance of senior team members.
- Assist in identifying areas for improvement within IT infrastructure and workplace technologies.
- Troubleshoot and resolve basic to intermediate issues with IT systems, including Microsoft 365 and related integrations.
- Follow established policies, guidelines, and standards when performing technical tasks and making recommendations.
- Communicate clearly with end users and internal stakeholders regarding technical issues, status updates, and resolutions.
- Manage assigned tasks effectively, meet deadlines, and maintain organized documentation.
- Analyze and help resolve routine problems where business process and software functionality may not align.
- Work both independently and collaboratively with IT team members.
- Learn quickly and adapt to new technologies, tools, and methodologies.
- Escalate complex issues to senior analysts or other appropriate teams as needed.
- 1-3+ years of experience in Information Technology, IT support, or Desktop Support.
- Windows 11 Desktop Support.
- Basic knowledge of Windows Server environments, including:
- Active Directory
- Group Policy
- DNS
- DHCP
- Basic Linux server support exposure is an asset.
- M365 administration exposure, including:
- Entra ID users, groups, and licensing
- Enterprise applications
- SharePoint and Exchange Online administration
- Exposure to networking concepts such as:
- VPN
- TCP/IP
- DNS
- DHCP
- Firewalls
- Proxy
- Experience using ticketing/ITSM tools such as JIRA or ServiceNow.
- Working knowledge of IT security concepts such as the CIA triad, least privilege, and hardening.
- Strong communication, organization, and problem-solving skills.
Other Skills (not required):
- Microsoft Graph or API integration exposure
- PowerShell scripting and automation
- Citrix XenDesktop and NetScaler VPN end-user support
- Experience with IAM concepts
- Exposure to tools such as Cisco Umbrella, Qualys, or Sophos EDR
- WordPress support
- Migration experience from third-party domains, email systems, or tenants
Relevant Certifications:
- Microsoft certifications in progress or completed are an asset, such as:
- Azure Administrator Associate
- Identity and Access Administrator Associate
- Endpoint Administrator Associate
- Windows Server Hybrid Administrator Associate
- ITIL 4 Foundation
- CompTIA Security+ or equivalent security certification
- Linux certification such as RHCSA or LPIC-1 is an asset
The anticipated annual base salary range for this position is CAD 55000 – 65000. Final compensation within this range will be determined by factors such as relevant experience, skills, qualifications, and internal equity. This range does not include variable pay or other components of Rexel’s total rewards package.
What We Offer:
• Our employees enjoy a positive work-life balance while thriving in an environment that is dynamic and motivated by new and exciting challenges.
• We provide competitive compensation, comprehensive benefits plans, and pension plans, along with a remarkable range of career opportunities—whether advancing in your current field or exploring something entirely new. If you’re motivated, we’ll help you find the career path that suits you.
• Rexel Canada is committed to Employment Equity and values a diverse workforce, recognizing each employee's unique talents and skills.
What Is Next?
• If this position aligns with your career goals, click "Apply" to submit your application.
• We thank all candidates for their interest; however, only those selected for interviews will be contacted.
• For additional career opportunities, please visit www.rexel.ca.
Skills Required
- 1-3+ years of experience in information technology, IT support, or desktop support
- Windows 11 desktop support experience
- Basic knowledge of Windows Server environments
- Active Directory knowledge
- Group Policy knowledge
- DNS knowledge
- DHCP knowledge
- M365 administration exposure, including Entra ID users, groups, licensing, enterprise applications, SharePoint, and Exchange Online
- Networking knowledge including VPN, TCP/IP, DNS, DHCP, firewalls, and proxy
- Experience with ticketing or ITSM tools such as JIRA or ServiceNow
- Working knowledge of IT security concepts, including the CIA triad, least privilege, and hardening
- Strong communication, organization, and problem-solving skills
- Basic Linux server support exposure
- Microsoft Graph or API integration exposure
- PowerShell scripting and automation experience
- Citrix XenDesktop and NetScaler VPN end-user support experience
- IAM concepts experience
- Exposure to Cisco Umbrella, Qualys, or Sophos EDR
- WordPress support experience
- Migration experience from third-party domains, email systems, or tenants
- Microsoft Azure Administrator Associate certification or equivalent progress
- Microsoft Identity and Access Administrator Associate certification or equivalent progress
- Microsoft Endpoint Administrator Associate certification or equivalent progress
- Microsoft Windows Server Hybrid Administrator Associate certification or equivalent progress
- ITIL 4 Foundation certification
- CompTIA Security+ or equivalent security certification
- Linux certification such as RHCSA or LPIC-1
What We Do
Together, we’re delivering the power of a global brand Millions of US electrical customers trust the expertise, resources and relationships of Rexel Holdings USA. As the US presence of one of the world's largest electrical distributors, the Rexel Group, we apply our know-how, productivity tools and hands-on business-building initiatives to help our customers thrive. Always seeking better solutions Rexel USA is the home to many of the leading energy, communications and supply-chain brands in the US. We are continuously seeking new opportunities to add complementary brands to our company and further strengthen our value to customers and shareholders. Our Employees Make a Difference Rexel USA offers a wide range of career opportunities, from entry-level rotational programs to experienced electrical system design. Whether it's through designing alternative energy solutions, upgrading lighting in commercial or municipal buildings or finding new ways to optimize our customer's supply chain, our employees are making a difference in the world of energy solutions. To learn what categories of personal information we collect and the purpose of collection, please review our Applicant Privacy Notice at https://bit.ly/36PslzT
