The Junior Integration Manager will solve technical problems in the video game sector, communicate client needs effectively, prioritize projects, and manage workloads with autonomy.
Summary Generated by Built In
ABOUT YOU
We are seeking a talented Integration Manager. The ideal candidate will be responsible design and UX sensibility, and some understanding of how payments in gaming "should" work. You should haveexperience playing games. Applicants should expect to assist developers and technical personnel rapidlydebug their technical issues, and escalate or transfer as necessary - for this reason, ability to quickly diagnose basic technical issues and provide proper documentation is a must.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
REQUIREMENTS:
Required
- Bachelor’s Degree
- 2+ years of experience
- Experience within the video game industry
- Ability to problem solve
- Prior integration experience
- Clear written and verbal communication skills
- Strong customer service/interpersonal skills
- General Integration knowledge
- Must be able to immediately handle a significant workload and effectively prioritize projects with a
high degree of autonomy
- Effective time management skills and excellent attention to detail
- Proven track record of successfully managing multiple priorities including effectively prioritizing a
significant workload
- Need to understand specific client needs and problem solve appropriately
Preferred
- Multilingual proficiency
- Experience with web or game programming (Unreal, Unity), or higher education in computer
science
CORE JOB FUNCTIONS/RESPONSIBILITIES
- Workable technical problem-solving skills
- Ability to diagnose issues using data dumps, technical logs, etc., and articulate useful information
for solving these issues
- Ability to describe issues concisely based on client feedback
- Experience in customer service
- Team player able to pass issues onto appropriate parties, or escalate when necessary
- Passion for new technology, tools, methods, paradigms, especially as it relates to games and
payments
- Good communication skills. Ability to explain solutions eloquently and provide references to
appropriate documentation
- Command of online productivity tools (Confluence, JIRA, Basecamp, Slack, Google Translate,
etc.) and ability to learn new tools as necessary
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
Explore more opportunities at: https://xsolla.com/careers
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