About Us
Soundmouse is the global standard for music cue sheet management and reporting, trusted by 25,000+ broadcast and music professionals worldwide, including the BBC, Channel 4, ITV, NBC, the NFL, RTL, Sky, Sony, Universal Pictures, and Warner Bros. Discovery. Our proprietary, industry-leading audio recognition technology identifies every music cue in broadcast content and submits compliant cue sheets to 40+ collecting societies globally, cutting admin time by 83%. We've been doing this since 2001.
In June 2026, BMI, the world's leading performance rights organization, acquired Soundmouse from Orfium. We operate independently as part of the BMI family and are at an inflection point: established infrastructure, new backing, and a clear next chapter with global reach to build.
Role
Ensures the accurate and efficient administration of music content usage for Networks, Producers, and Performing Rights Organizations and other relevant entities. Manage issues across various company-owned and third-party systems while maintaining high standards of accuracy and productivity. Key responsibilities also include managing music labeling and music manager tasks to support integration projects and metadata enrichment.
Responsibilities
- Perform tasks related to Music Box Licensing Hub.
- Conduct Chart monitoring and handle various types of track acquisition tasks, including charts, promotional tracks and Music Integrations activities.
- Generate reports through the system (NEO/DA).
- Perform music track cleansing services and interested party review/research.
- Support the team to achieve deadlines and maintain a zero-error environment to provide high-quality service to users.
- Maintain effective and active communication with internal and external stakeholders.
- Assist the Content Support Manager/ Team Lead and perform related duties as assigned.
- Perform all assigned ad-hoc tasks received by the team.
- Curate music libraries for different clients, including assigning relevant labels.
- Perform all aspects of issue management-related tasks.
- Attend meetings to discuss project progress and tasks related to future projects.
- Raise system issues with relevant personnel
- . Maintain a secure environment for information handling while working towards company goals.
Requirements
- GCE A/Ls or GCE O/Ls with a certificate or diploma in IT, Project Management, or Business Management.
- Proficient in raising and tracking technical queries using Jira will be an added advantage.
- Basic technical proficiency with the ability to support project execution and cross-functional tasks.
- Good communication skills in English language (Verbal / Written).
- Hands-on experience with Google Spreadsheets and Documents.
- Ability to work effectively both independently and as part of a team.
- Solid organizational skills, including multitasking and time-management.
- Ability to work on tight deadlines and work extra hours when required.
- Excellent problem-solving and analytical skills.
- Advanced level of attention to detail.
- Positive attitude with a pleasant personality.
Benefits
💰 Competitive salary package
🏠 Hybrid work model with flexibility to support your lifestyle
🏥 Comprehensive private health and life insurance coverage
💻 The latest tech equipment to support your productivity and creativity
🌍 A collaborative, inclusive, and international work environment
EEO / Accommodation
At Soundmouse, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Skills Required
- GCE A/Ls or GCE O/Ls with a certificate or diploma in IT, Project Management, or Business Management
- Proficient in raising and tracking technical queries using Jira
- Basic technical proficiency to support project execution and cross-functional tasks
- Good verbal and written English communication skills
- Hands-on experience with Google Spreadsheets and Google Documents
- Ability to work effectively independently and as part of a team
- Strong organizational skills, multitasking and time-management
- Ability to work on tight deadlines and extra hours when required
- Excellent problem-solving and analytical skills
- Advanced attention to detail and a positive, pleasant attitude
What We Do
Orfium is the only rights management technology business that brings a deep data engineering approach to solving the industry's royalty collection issues. Every rightsholder has different needs. Whether you are a publisher, production music catalog, record label, distributor, collection society, aggregator, or all-of-the-above, our evergrowing team of engineers will find the solution that works best for you. We are fixated on cleaning and maintaining complete and accurate catalogue and platform data, which is essential to maximizing royalty collections across services such as YouTube and Facebook. If your needs are complex and require custom engineered applications to service, we can help!
