Job Responsibilities
• Respond and follow through customer enquiries on the IT requests in a prompt and professional manner.
• Inform customer any unforeseen delays in IT run rate quotation and delivery lead times, as applicable.
• Follow through on pending customer quotations with the respective internal quotation team.
• Support the Enterprise Account Managers to provide timely updates and reply to customer urgent requests.
• Maintain a strong knowledge of company’s products and services offerings
• Actively involved in sourcing, analyzing costs, prepare sales quotations, follow up on sales enquiries.
• Negotiate the best commercial and technical package for procurement requirements, improve pricing and terms with suppliers
• Support the sales team in ensuring that quotes needed are collected in a timely manner, take initiatives to clarify requirements for purchase orders and contracts.
• Analyze and review items purchased, costs, delivery, product performance
• Preparation of Proposals, Sales Agreements and/ or Contracts when necessary
• Participate or lead in new product introductions when required
• Communicate with suppliers and customers, developed long term relationship
• Other ad-hoc operational requirement
Job Requirements
• Basic Degree in any discipline.
• At least 3 years’ experience in Sales Support with good track records is required.
• Knowledge in IT is advantageous.
• Proficient in MS Office applications.
• Excellent verbal and written communication skills in English.
• Good interpersonal and communication skills
• Ability to work in a fast pace environment
• Well-organized and responsible with an aptitude in problem-solving.
• A team player with high level of dedication
What We Do
Leader in ICT Solutions and Services Adventus is a premier provider of Information and Communications Technology (ICT) and Cybersecurity solutions and services that helps organizations design, execute, secure and manage their ICT and Cybersecurity environments and operations reliably and efficiently. We believe strongly that the winners in a globalized and ultra-competitive marketplace of today are defined by how they are able to effectively leverage technology to create competitive advantages and introduce business innovations. Our strong network of technology partners, excellent domain expertise, impeccable managed services and differentiated value propositions create enormous values for organizations that far exceed their expectations.
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