JMA Sales Operations Intern

The JM Family College Internship Program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. As part of this program, you will actively contribute to your team’s success, learn about JM Family’s companies and culture while obtaining new skills through learning opportunities, networking events and much more.

The ideal candidate will be available to work full-time during the Summer Internship Program (May 24th, 2027 - July 30th, 2027).

Interns will engage in meaningful work and gain insights into specific projects or tasks, providing hands-on experience, and contributing to various department initiatives. They will learn about JM Family’s culture including our core values: Consideration, Cooperation, Communication, Innovation and Accountability. These core values are part of our keys to success and the skills that embody these values are what drive our success as an organization.

As a JMA Sales Operations Intern, drives strategic and operational excellence across the sales organization by optimizing processes, supporting data-driven decision-making, and aligning cross-functional initiatives. As a JMA Sales Operations Intern, you will gain exposure to strategic planning and cross-functional collaboration while contributing research, analysis, and insights that support operational efficiency, sales effectiveness, customer success, and business growth.

Responsibilities:

• Support strategic projects and process improvement initiatives that enhance operational efficiency and sales team effectiveness.
• Analyze sales and operational data to identify trends, opportunities, and actionable insights.
• Develop reports and presentations that clearly communicate findings and recommendations to stakeholders.
• Conduct research and analysis to support data-driven decision-making and ongoing Sales Operations initiatives.
• Collaborate with team members and cross-functional partners to support projects aligned with business objectives.
• Contribute to initiatives focused on process optimization, technology adoption, customer success, and revenue growth.

Qualifications:

• This is a full-time position with flexible working arrangements depending on the business need.
• The ideal candidate will be actively enrolled in a bachelor’s, master’s, or other degree-seeking program at an accredited college or university, with a focus in a relevant field. Candidates in related fields will also be considered. Must have completed at least one semester of coursework.
• Relevant fields of study may include Business, Communications, Marketing, Finance, Economics, or an analytical discipline.
• Strong analytical and problem-solving skills with an interest in business operations and process improvement.
• Proficiency in Microsoft Excel, PowerPoint, Outlook, and SharePoint; familiarity with data visualization tools such as Tableau or Power BI is a plus.
• Strong written and verbal communication skills, including the ability to clearly present findings and recommendations to stakeholders.
• Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining strong attention to detail; prior internship or professional work experience is preferred.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER 

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard any characteristic protected by law – whether actual or perceived – including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity gender expression, sexual orientation, marital status, military service, veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS 

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [email protected] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.