PRIMARY RESPONSIBILITIES
Ensure that all relevant data is properly recorded in the Itrax system
For each incident, internal or customer-reported, collect focused and detailed photos and details that meet Engineering and Service Quality Team standards
Assist in Root Service Quality and Reliability in Cause Analysis and suggest Corrective Action Response
Respond to Engineering requests for documentation and support
Trend analysis and data collection, i.e. failures/damages, identify potential future risks
Respond to Customers in a timely manner
Perform other work-related tasks as assigned
Comply with all NOV Company HSE policies and procedures
EDUCATION & EXPERIENCE QUALIFICATIONS
Technical background or degree preferred
Two years of oilfield experience preferred
Two years work experience or internal promotion with minimum technical/clerical work experience at manager’s discretion.
JOB REQUIREMENTS
Able to multitask and prioritize tasks as needed
Able to work with diverse personalities
Able to work within deadlines and provide feedback to invested parties
Able to communicate professionally with internal and external customers
Working hours to be determined by manager
BEHAVIORAL COMPETENCIES
Functional/Technical Skills, Time Management, Integrity and Trust, Detail-Oriented
TECHNICAL COMPETENCIES
Must be able to lean and work with various NOV programs such as TAT, TSM, TAT, and JDE
Completion of basic Itrax training
About UsEvery day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.
We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.
Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.
Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.
Service Above All
This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.
About the TeamCorporate
Our family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.
Skills Required
- Completion of basic Itrax training
- Able to learn and work with NOV programs such as TAT, TSM, and JDE
- Two years work experience or internal promotion with minimum technical/clerical work experience
- Able to multitask and prioritize tasks
- Able to communicate professionally with internal and external customers
- Able to work with diverse personalities
- Able to work within deadlines and provide feedback to invested parties
- Detail-oriented, strong time management, integrity and trust
- Technical background or degree
- Two years of oilfield experience
What We Do
NOV delivers technology-driven solutions to empower the global energy industry. For more than 150 years, NOV has pioneered innovations that enable its customers to safely produce abundant energy while minimizing environmental impact. The energy industry depends on NOV’s deep expertise and technology to continually improve oilfield operations and assist in efforts to advance the energy transition towards a more sustainable future. NOV powers the industry that powers the world.
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