Sr QA Test Engineer – US Healthcare Provider Portal (Microsoft Power Platform)
Job Summary
We are seeking an experienced Sr QA Test Engineer to validate a US Healthcare Provider Portal developed using the Microsoft Power Platform. The ideal candidate should have strong experience in healthcare application testing, functional and integration testing, Power Platform applications, and healthcare standards such as HIPAA, HL7, FHIR, EDI X12, and Provider Management processes.
The candidate will be responsible for ensuring high-quality delivery of provider-facing applications supporting provider enrollment, credentialing, claims inquiry, prior authorization, referrals, member eligibility, and secure communication.
• Analyze user needs and test software solutions using agile methodology
• Create test models for release testing (plans, data and scripts) including the identification, collection and/or creation of test data
• Lead co-ordination and execution of release testing as appropriate
• Determine and meet time estimates and schedules for testing efforts
• Define Release Test Plans and criteria for user acceptance including entry/exit criteria
• Develop, update and maintain quality testing standards and procedures
• Communicate effectively with customers and software vendors as appropriate
• Assist in the planning, creation and control of the test environment(s)
• Follow standard testing methodology frameworks, testing processes as a standard
• Co-ordinate testing specific release activities
• Determine and meet time estimates and schedules for testing efforts
• Create test models for release testing (plans, data and scripts) pate in structured walk-through and peer reviews
• Participate in the coordination and execution of release testing
• Update and test release installation procedures
• Participate in Lessons Learned as appropriate
• Identify defects and questionable functionality; manage defects through to closure
• Resolve issues with unclear requirements and achieve a successful result
• Triage and solve complex problems using structured troubleshooting methodologies
• Work independently as well as work collaboratively in a team environment
Experience required:
• Minimum of 6+ years of experience as Senior QA/QA lead with strong US Healthcare / claims/Provider Management domain expertise
• Solid experience in writing SQL statements for data validations
• Ability to design, develop, test and debug tests cases/Scripts/plans/strategy documents
- Hands on Experience in Power platform Testing including Power Pages , Dataverse and Power Automate workflows
• Hands on Experience in Validate end-to-end Provider lifecycle, including:
- Provider Registration
- Provider Enrollment
- Credentialing
- Provider Demographics
- Provider Directory
- Claims Status Inquiry
- Prior Authorization
- Referral Management
- Appeals & Grievances
- Eligibility Verification
- Member Search
- Secure Messaging
- Document Upload
- Payment Remittance
- Provider Maintenance
• Document and interpret business and technical requirements for testing utilizing various development methodologies (e.g. Agile, Scrum, Iterative, Waterfall, etc.)
• Effective communication skills to articulate testing result data to multiple audiences.
• Strong web services testing experience using Postman or Soup UI.
• Working knowledge of industry standard automated testing tools, practices, and software and/or Performance testing tools.
• Strong and effective inter-personal and communication skills and the ability to interact professionally with a diverse group of clients and team members
About UsThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
About the TeamConduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [email protected]. You may also click here to access Conduent's ADAAA Accommodation Policy.
Skills Required
- Minimum 6+ years experience as Senior QA/QA lead in US healthcare/claims/provider management domain
- Hands-on experience testing Microsoft Power Platform applications (Power Pages, Dataverse, Power Automate)
- Experience validating end-to-end provider lifecycle (registration, enrollment, credentialing, claims inquiry, prior authorization, referrals, eligibility, secure messaging, document upload, remittance, provider maintenance)
- Strong SQL skills for data validation and writing SQL statements
- Experience creating test plans, test cases, scripts, test data, and release test models; defining entry/exit and UAT criteria
- Web services testing experience using Postman or SoapUI
- Knowledge of healthcare standards and regulations (HIPAA, HL7, FHIR, EDI X12)
- Familiarity with automated testing tools, testing practices, and/or performance testing tools
- Experience with Agile/Scrum and other SDLC methodologies; ability to communicate testing results to stakeholders
- Ability to lead coordination and execution of release testing, manage defects to closure, and troubleshoot complex issues
Conduent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Conduent and has not been reviewed or approved by Conduent.
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Healthcare Strength — Health coverage is broad, with multiple plan options, preventive care at 100%, telemedicine access, behavioral health support, and wellness resources.
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Leave & Time Off Breadth — Paid time off, holidays, sick days, volunteer time, and parental leave are included, offering multiple avenues for rest and personal needs.
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Wellbeing & Lifestyle Benefits — Perks include childcare and commuter benefits, fitness stipends, discount programs, an Employee Assistance Program, and a remote work program that support overall wellbeing.
Conduent Insights
What We Do
Conduent delivers mission-critical services and solutions on behalf of businesses and governments — creating exceptional outcomes for its clients and the millions of people who count on them. Through process, technology and our diverse and dedicated associates, Conduent solutions and services automate workflows, improve efficiencies, reduce costs and enable revenue growth. It’s why most Fortune 100 companies and over 500 government entities depend on Conduent every day to manage their essential interactions and move their operations forward. At Conduent, we are one team with one mission. When you join Conduent, you are engaged in creating the future — both our company’s and your own. You’ll have the opportunity to grow and thrive through experiences and formalized learning programs.
