Great IT and security work means nobody notices the bugs because you already squashed them. From cloud engineers to IT operations managers, our team combines technical expertise with a deep respect for what's at stake. So if you're proactive and precise under pressure, the Fiverr Cyber, IT and MIS team might be the right place for you.
We are looking for a IT Tech Lead Engineer to own and evolve our modern, cloud-first workplace infrastructure. This role is highly SaaS-active, focusing heavily on identity lifecycle automation and automated endpoint management. You pair deep infrastructure skills with an AI-forward mindset, actively leveraging AI tools to automate operations, optimize internal workflows, and secure our fully digital environment.
What am I going to do?- Identity & Access Management: Own Okta as our primary IdP. Architect and automate complex identity lifecycles, directory integrations, and context-aware adaptive MFA policies.
- Endpoint Management (MDM): Design and manage our enterprise Apple ecosystem using Jamf Pro. Optimize zero-touch deployment (Apple Business Manager), patch management, and security configurations.
- SaaS & Cloud Operations: Act as the primary administrator for our core SaaS stack. Integrate systems via APIs, webhooks, and automated workflows.
- AI Integration & Automation: Implement AI-driven operations (AIOps) for smart monitoring, predictive analytics, and low-code/no-code automated IT support workflows.
- Security & Compliance: Lead the technical execution of security roadmaps, actively driving initiatives to meet and exceed annual compliance targets. Partner with security to enforce zero-trust architecture, manage vulnerability patching, and pull automated evidence for compliance audits (SOC2/ISO 27001).
- 6+ years in systems engineering, modern IT infrastructure, or DevOps.
- Identity Expert: Deep, hands-on administration experience with Okta (advanced lifecycle management, API integrations, and SAML/OIDC configuration).
- MDM Expert: Advanced engineering experience with Jamf Pro (building configuration profiles, managing extension attributes, and scripting policy deployments).
- AI Literacy: Proven track record of using AI tools (e.g., Copilots, LLM APIs) to accelerate scripting or optimize IT workflows.
- Automation: Highly proficient in scripting (Python, Bash, or PowerShell) and using SaaS integration platforms (e.g., Okta Workflows, Workato).
- A "SaaS-first" mindset that favors API integration and automation over manual configuration.
- Strong troubleshooting skills and the ability to explain complex technical architecture simply.
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace, from our community to our product. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.
Skills Required
- 6+ years in systems engineering, modern IT infrastructure, or DevOps
- Deep hands-on Okta administration (advanced lifecycle management, API integrations)
- SAML and OIDC configuration experience
- Advanced Jamf Pro engineering (configuration profiles, extension attributes, scripting policy deployments)
- Experience with Apple Business Manager and zero-touch deployment
- Proven AI literacy using Copilots or LLM APIs to accelerate scripting or IT workflows
- Proficiency in scripting: Python, Bash, or PowerShell
- Experience with SaaS integration platforms and automations (Okta Workflows, Workato, APIs, webhooks)
- Familiarity implementing AIOps, predictive monitoring, and AI-driven automation
- Knowledge of zero-trust architecture, vulnerability patching, and compliance evidence collection (SOC2/ISO 27001)
- Strong troubleshooting and ability to explain complex architectures simply
- SaaS-first mindset favoring API integration and automation
Fiverr Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fiverr and has not been reviewed or approved by Fiverr.
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Pay Growth & Progression — Earnings are considered scalable through specialization, higher-tier programs like Fiverr Pro, and Seller Plus features that can accelerate access to funds and improve visibility. Progression via levels and strategic gig optimization is described as enabling higher-value orders over time.
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Career-Linked Recognition & Rewards — The tiered seller system and Pro vetting recognize consistent performance with visibility lifts, premium client access, onboarding support, and tools that help convert quality into better-paying work. These structures tie recognition to delivery standards and reliability.
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Wellbeing & Lifestyle Benefits — Learning resources, community networking, and Workspace tools support skill building and smoother operations for freelancers. Partnerships that help with insurance, taxes, and finances reduce some administrative burden around independent work.
Fiverr Insights
What We Do
We create opportunities for anyone in the world to build their business, brand, or dream. When you work at Fiverr, you impact the lives of millions around the world. Yeah, it’s a pretty big deal! With Fiverr's Talent Cloud, companies can easily scale their teams from a talent pool of skilled professionals from over 160 countries across more than 550 categories, ranging from programming to 3D design, digital marketing to content creation, from video animation to architecture.
Why Work With Us
Our team is powered by unique minds. We love our team members for who they are and celebrate their diverse backgrounds. Our 'speak up' culture encourages anyone to suggest new ideas, challenge existing ones, and make an impact. Technology can create opportunities for people, and our development is something we're proud of! Fiverr’s platforms
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