Jobs at Fiverr

The SEM Specialist will create, optimize, and scale paid search campaigns, utilizing AI tools for improved performance and analyzing data for actionable insights in a collaborative team.

Develop, test, deploy, and operate scalable, high-traffic Fiverr platform features. Own a team’s frontend technical domain from design through production, optimizing performance, accessibility, SEO, and responsive browser behavior. Contribute to backend and adjacent technical work as needed, using JavaScript, TypeScript, HTML, CSS, Node.js, and AI coding tools.

Build and operate production AI systems that transform unstructured data into structured marketplace signals. Responsibilities include developing LLM pipelines, large-scale batch and real-time processing, retrieval and serving layers, model evaluation, agentic workflows, monitoring, cost and latency optimization, and failure handling. The role requires strong production systems experience, scalable data architecture skills, practical LLM experience, and the ability to design systems and collaborate with product and data teams.

Lead onboarding and continuous training for Customer Success Managers and Customer Care agents. Develop and maintain knowledge-base content, training materials, and best-practice guides; manage LMS learning journeys; analyze training effectiveness; and recommend improvements using performance data and feedback. The role also supports product enablement, research, instructional design, and AI-assisted content creation while ensuring accurate, empathetic, human-led training delivery.

Build and operate scalable backend products, modules, data pipelines, and services from design through production. Own API design, data modeling, performance, reliability, and observability, participate in on-call rotations, and contribute to frontend and adjacent work. The role also involves using AI coding tools and may include designing AI-powered product features.

Leads Fiverr’s product design organization, providing mentorship, strategic direction, and operational oversight. The role manages the design pipeline, aligns initiatives with business goals and OKRs, fosters cross-functional collaboration, scales design systems, and drives design excellence across product development. The director also guides the team’s effective use of AI tools while maintaining human creativity and strategic judgment.

Owns brand and marketing design projects end to end, translating business goals, campaigns, and product messaging into compelling visual stories. Collaborates independently with Growth, Brand, Leadership, and Product stakeholders, manages competing priorities, and maintains and evolves brand guidelines. The role requires strong typography, layout, composition, strategic thinking, communication, and hands-on familiarity with AI and emerging design tools.

Leads Trust & Safety content moderation operations, including cross-functional initiatives, moderation technology and vendor integrations, workflow improvements, incident response, and operational measurement. Translates policy and platform-integrity challenges into scalable processes, tooling requirements, enforcement logic, and implementation plans. Partners with Product, Engineering, Data, Legal, Policy, Customer Care, QA, Training, and external vendors to improve moderation accuracy, efficiency, and user impact.

Lead financial systems projects by translating finance requirements into technical implementation plans. Configure and customize NetSuite, develop Workato integrations, automate billing, revenue recognition, and procurement workflows, troubleshoot application issues, document scalable processes, and advise Finance stakeholders on automation and enhancements within a SOX-compliant environment.

Create engaging, brand-aligned visual content for Fiverr’s social media, digital campaigns, and community initiatives. Develop creative concepts, static posts, animations, and short-form videos while collaborating with Brand, Marketing, Video, Content, and Fiverr Pro teams. Maintain visual consistency, explore creative technologies and trends, and manage multiple projects in a fast-paced environment.

Own infrastructure initiatives from design through long-term operations. Architect and maintain scalable Kubernetes clusters and AWS environments, including VPC, IAM, EKS, load balancers, and DNS. Build infrastructure with Terraform, support Jenkins and GitHub Actions CI/CD pipelines, implement Prometheus and Grafana observability, manage databases and containerized workloads, and participate in on-call production support. Evaluate tools that improve engineering efficiency and security posture, including GenAI platforms.

Create versatile content across emails, scripts, landing pages, social media, and in-product copy. Develop Fiverr’s bold, human brand voice; collaborate with Product Marketing, Product, Social, and Creative teams; and manage projects from concept through launch. Use AI tools and content-focused agents to accelerate ideation, drafting, and optimization while maintaining originality, accuracy, and brand alignment.

Serve as the primary HR partner for a designated business unit, managing end-to-end employee lifecycle (recruitment, onboarding, performance, development), driving local engagement initiatives, resolving employee relations issues, and using data and AI tools to inform people decisions and improve HR efficiency.

Lead procurement strategy and sourcing, manage high-value contract negotiations, optimize budgets and supplier relationships, improve procurement processes, partner with Finance, Legal, IT, and operations to drive cost efficiencies and procurement continuity.

Own the freelancer experience at Fiverr, leading a cross-functional team to improve matching quality, develop roadmaps, and drive product innovation for freelancers.

Join Fiverr as a mid-level DevOps Engineer to deploy and maintain multi-cloud infrastructure (AWS, GCP, CloudFlare), manage Kubernetes-based systems, support production services (Kafka, RabbitMQ, databases), drive CI/CD and automation projects, secure infrastructure with Vault and secure gateway configs, participate in on-call rotations, and evaluate tooling to improve reliability and security.

Provide day-to-day IT support embedded with the Cloud Engineering team: own onboarding/offboarding, perform routine systems and office hardware maintenance, triage and resolve internal IT requests, escalate complex issues, collaborate to improve IT processes, and proactively optimize user lifecycle and system reliability.

Lead the chatbot roadmap and sprints, translate company strategy into actionable chatbot improvements, mentor team members in prompting, analyze performance KPIs to optimize AI customer solutions, and manage stakeholder communication to ensure aligned delivery.

Lead design and operation of cloud-first workplace infrastructure: own Okta identity lifecycles, manage Jamf Pro for Apple endpoints, administer core SaaS via APIs, implement AI-driven automation and AIOps, and partner on zero-trust security and compliance (SOC2/ISO 27001).

Operate and optimize SecOps processes in a multi-cloud environment: monitor and triage security alerts, perform incident response, maintain SLAs, configure security tooling, identify vulnerabilities, prioritize remediation, and automate routine security operations to improve efficiency.