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The Role
Provides field IT support for Windows PCs, audiovisual devices, software, hardware, and technology assets. Responsibilities include installation, maintenance, troubleshooting, administration, asset acquisition, and resolving Windows, Office 365, LAN, and TCP/IP issues. The role supports employee training, collaborates with global corporate teams to implement solutions, uses AI-enabled workflows, provides bilingual Mandarin and English communication, and participates in an on-call rotation.
Summary Generated by Built In
Our vision is to transform how the world uses information to enrich life for all .
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Job Description Summary
The role will be responsible for managing AV devices, assets, and Windows-based personal computers to provide technical support to employees for computer systems software and hardware. You will support obtaining, setting up, upkeep, and management of Windows, PC applications and hardware resources. You will collaborate with global Corporate teams to introduce new solutions and meet business requirement. You will be encouraged to follow Corporate standards to provide high-level customer services, including:
- Training programs built to educate an organization's employee as new employee orientation program
- Provide diverse IT supports as needed for specific business areas
- Maintain an expert level of computer literacy including a solid understanding of the Operating Systems
Detailed Job Description
Work with worldwide corporate groups to implement new solutions and meet business requirements
Utilize approved AI tools and AI-enabled workflows to assist with technical troubleshooting, documentation, knowledge management, and operational efficiency improvements.
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations, please contact at [email protected] .
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Job Description Summary
The role will be responsible for managing AV devices, assets, and Windows-based personal computers to provide technical support to employees for computer systems software and hardware. You will support obtaining, setting up, upkeep, and management of Windows, PC applications and hardware resources. You will collaborate with global Corporate teams to introduce new solutions and meet business requirement. You will be encouraged to follow Corporate standards to provide high-level customer services, including:
- Training programs built to educate an organization's employee as new employee orientation program
- Provide diverse IT supports as needed for specific business areas
- Maintain an expert level of computer literacy including a solid understanding of the Operating Systems
Detailed Job Description
- Responsible for Windows, PC, AV devices and asset management to provide technical support to employees for PC software and hardware.
- Experience in Windows OS, computer software and hardware maintenance.
- Familiar with the installation, operation, repair and resolving issues in Microsoft Windows OS, including LAN TCP/IP knowledge related to problem research.
- Ability to analyze and solve problems for Microsoft Windows/Office 365/PC.
- Those with information-related certificates are preferred, such as MCSE or CCNA, etc.
- Support the acquisition, installation, maintenance, and administration for Windows, PC software and hardware assets.
- Proficient in oral and written communication skills in both Mandarin and English.
- Those with manufacturing work experience are preferred.
- Participate in on-call rotation.
Work with worldwide corporate groups to implement new solutions and meet business requirements
Utilize approved AI tools and AI-enabled workflows to assist with technical troubleshooting, documentation, knowledge management, and operational efficiency improvements.
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
To request assistance with the application process and/or for reasonable accommodations, please contact at [email protected] .
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.
AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.
Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.
Skills Required
- Experience maintaining and troubleshooting Microsoft Windows operating systems, PC software, and hardware
- Knowledge of LAN and TCP/IP for researching and resolving technical issues
- Ability to analyze and solve Microsoft Windows, Office 365, and PC-related problems
- Ability to install, maintain, administer, and manage Windows and PC software and hardware assets
- Proficient oral and written communication skills in Mandarin and English
- Availability to participate in an on-call rotation
- Information technology certification such as MCSE or CCNA
- Manufacturing work experience
Micron Technology Compensation & Benefits Highlights
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Healthcare Strength — Health insurance is portrayed as comprehensive, with medical, dental, vision, prescription coverage and access to on-site or near-site health centers at many locations. Feedback suggests employees regard the coverage as very good overall.
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Retirement Support — The 401(k) program is considered strong, with company materials citing a 5% match and multiple contribution options. Feedback suggests this match is frequently highlighted as a standout benefit.
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Equity Value & Accessibility — Equity participation is accessible through a 15%‑discount ESPP, with RSUs offered in eligible roles. Feedback suggests these stock programs add meaningful value to total compensation.
Micron Technology Insights
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The Company
What We Do
We are a world leader in innovative memory solutions that transform how the world uses information to enrich life for all. For over 45 years, our company has been instrumental to the world’s most significant technology advancements, delivering optimal memory and storage systems for a broad range of applications.
Why Work With Us
Global opportunities, team member development, and career advancement—Micron invests in you and celebrates your skills, a growth mindset, and the tenacity to strive. At Micron, everyone innovates.
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Micron Technology Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Micron recognizes the importance of maintaining a healthy work-life balance to foster a culture of collaboration, innovation and meet the needs of the business. In alignment with these values, we offer four flexible work arrangement options
Typical time on-site:
Flexible
